FAQs
What is the salary for the Customer Experience Manager position?
The salary for the Customer Experience Manager position is £31,000.
Where is the job location?
The job is located at the West Green Store, Crawley, RH10 8NF.
What type of contract is being offered?
The position is a permanent contract.
When is the closing date for applications?
The closing date for applications is 20 November 2024.
What are the main responsibilities of a Customer Experience Manager?
The main responsibilities include managing in-store operations, leading a team to deliver exceptional customer experiences, training and developing team members, and ensuring smooth store operations.
What qualifications do I need to apply for this role?
While specific qualifications are not listed, experience in managing or supervising people in a fast-paced setting is important, along with a passion for customer service and a willingness to embrace technology.
Are there opportunities for career advancement in this role?
Yes, there are opportunities for advancement into roles such as Lead Manager in various departments, or store management positions in the Sainsbury’s family.
What benefits are offered to Customer Experience Managers?
Benefits include a discount card, free food and drinks, generous holiday entitlement, pension matching, wellbeing support, access to colleague networks, and special offers on various services.
Will I receive training upon starting the role?
Yes, you will receive a clear induction and orientation alongside a specific training plan tailored to your needs, with ongoing support from your manager.
Is prior supervisory experience required for this job?
While prior supervisory experience is preferred, the role is also suitable for those looking to step up from a supervisory position.