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Customer Support Engineer (Nagpur)

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Siemens

1mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Engineering
  • Nagpur

AI generated summary

  • You need a B.E/B.Tech in Instrumentation/Electronics, 3 years in process instrumentation servicing, strong English, MS Office skills, team player, and preferably knowledge of Siemens products.
  • You will service Siemens Process Instrumentation products, manage service operations, coordinate with partners, and enhance customer satisfaction in the region.

Requirements

  • B.E or BTECH (Instrumentation / Electronics)
  • Candidate should have good knowledge of customer base in Region
  • Candidate should have experience of minimum 3 years in servicing of Process Instrumentation products
  • Candidate should have good reputation amongst region customers
  • Candidate should have very good command over written and spoken English
  • Candidate should have very good communication skills
  • Candidate should have good command on MS excel, word.
  • Candidate should have great interpersonal skills and should be able to work in a Team
  • Knowledge and hands on experience on Siemens process Instrumentation products will be added advantage

Responsibilities

  • Service of Siemens Process Instrumentation product family (pressure transmitters, level transmitters, flowmeters, Weighing products and valve positioners)
  • Capturing and execution of Siemens Process Instrumentation service business in region
  • Coordination and effective utilization of service partners to increase customer satisfaction for Siemens Process Instrumentation services in region

FAQs

What are the primary responsibilities of the Customer Support Engineer in this role?

The primary responsibilities include servicing Siemens Process Instrumentation products, capturing and executing service business in the region, and coordinating with service partners to enhance customer satisfaction.

What qualifications do I need to apply for this position?

To apply, you need a B.E or BTECH degree in Instrumentation or Electronics.

How much experience is required for this position?

A minimum of 3 years of experience in servicing Process Instrumentation products is required.

Is knowledge of Siemens Process Instrumentation products necessary?

While it is not mandatory, having knowledge and hands-on experience with Siemens Process Instrumentation products will be considered an added advantage.

What language skills are required for this position?

Candidates should have very good command over written and spoken English.

What software skills do I need for this job?

Candidates should have a good command of MS Excel and Word.

Are interpersonal skills important for this role?

Yes, great interpersonal skills are essential, and the candidate should be able to work effectively in a team.

Will the role involve customer interaction?

Yes, the role involves significant customer interaction, and the candidate should have a good reputation among regional customers.

Does Siemens promote diversity and equality in the workplace?

Yes, Siemens is dedicated to quality, equality, and valuing diversity, welcoming applications that reflect the diversity of the communities in which they work.

Where can I find more information about Siemens?

More information about Siemens can be found on their official website at www.siemens.com.

Technology to transform the everyday.

Technology
Industry
10,001+
Employees
1847
Founded Year

Mission & Purpose

Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. In fiscal 2022, which ended on September 30, 2022, the Siemens Group generated revenue of €72.0 billion and net income of €4.4 billion. As of September 30, 2022, the company had around 311,000 employees worldwide.