FAQs
What are the required qualifications for the Data Associate (French) position?
Candidates must be a graduate or have equivalent experience (up to 1 year). Proficiency in the French language at the B2.2/BA/Advanced Diploma level is required, along with good English language proficiency.
What language proficiency is needed for this role?
Candidates must demonstrate proficiency in French in verbal, written, reading, and comprehension, along with strong English language skills.
What kind of experience is required for this position?
Up to 1 year of experience is acceptable for this role.
What are the primary responsibilities of the Data Associate?
The Data Associate will process annotation and data analysis tasks with high efficiency and quality, deliver on assigned SLAs and KPIs, make judgment-based decisions based on provided guidelines, and contribute to team initiatives to improve process efficiency and quality.
What is the work environment like for this position?
The work environment is fast-paced, and the tasks will primarily be repetitive in nature, requiring the individual to maintain high levels of efficiency and quality.
Is familiarity with Excel necessary for this role?
Yes, a basic level of Excel knowledge is required for this position.
Do I need to have experience in the e-commerce industry?
Familiarity with online retail and the e-commerce industry is preferred but not mandatory.
What skills are important for the Data Associate role?
Strong analytical and communication skills, attention to detail, the ability to maintain composure in difficult situations, and a passion for delivering a positive customer experience are important for this role.
What are SLAs and KPIs in the context of this role?
SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) refer to the productivity, turnaround time, and quality metrics that the Data Associate is expected to meet or exceed.
Will I be working in a team?
Yes, the Data Associate will work under the direction of an Operations Manager and Senior Data Associates, and will be part of a collaborative team environment.