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Data center Engineering Operations Manager, Infraops

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Amazon

1mo ago

  • Job
    Full-time
    Expert Level
  • Engineering
    IT & Cybersecurity
  • Mumbai

AI generated summary

  • You need an engineering degree (Electrical/Mechanical), 10+ years in large-scale services, team-building experience, strong organization, communication skills, and a track record in complex project delivery.
  • You will manage engineers and technicians, oversee data center operations, conduct financial analyses, prioritize projects, ensure high standards, and coordinate with IT for efficiency and safety.

Requirements

  • An engineering degree or equivalent in an Electrical or Mechanical discipline.
  • 10+ years of relevant engineering experience managing large scale services.
  • At least 3 years building strong, successful technical teams in a similar culture.
  • High degree of organization and detail-orientation.
  • Excellent written and verbal communications skills.
  • Proven track record of success in delivering complex projects.
  • Prior ownership of the operation of a mission-critical team and/or product.
  • Ability to consistently deliver results despite competing priorities and distractions.
  • An engineering degree or equivalent in an Electrical or Mechanical discipline.
  • 6+ years of relevant engineering experience managing large scale services.
  • At least 3 years building strong, successful technical teams in a similar culture.
  • High degree of organization and detail-orientation.
  • Excellent written and verbal communications skills.
  • Proven track record of success in delivering complex projects.
  • Prior ownership of the operation of a mission-critical team and/or product.
  • Ability to consistently deliver results despite competing priorities and distractions.

Responsibilities

  • Responsible for the on-site management of shift engineers, senior shift technicians, chief engineer, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
  • Has primary responsibility for availability zone of Data Centers (2-4 locations)
  • Participates in strategic planning projects.
  • Conducts financial analysis and contributes to financial decisions.
  • Typically manages 5 or more direct reports.
  • Negotiates and rolls out contracts and space.
  • May oversee the build out of Facility-specific infrastructure in existing locations.
  • Participates in recruiting efforts. Continually raises the bar.
  • Is active in the training and/or development of others.
  • Executes vision and goals for the team or department.
  • Will conduct Project Management for multiple sites
  • May participate in training of staff.
  • Draws from a deep group or department level understanding to make business decisions.
  • Uses business knowledge to set priorities and develop project plans.
  • Has a deep understanding of best practices in their area of expertise and ensures their application.
  • Strong verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Able to prioritize in complex, fast-paced environment.
  • Creates work plans and monitors accomplishments.
  • Will contribute to the development of the project plan for the business group.
  • Effectively sets priorities to meet goals on budget and on time.
  • Demonstrates strong people/program management skills.
  • Is resourceful, maintains effective pace and gets things done.
  • May manage individuals and/or other managers in remote locations.
  • Insists on the highest standards from self and others. Drives accountability for results.
  • Keeps others informed of information that contributes to the performance of the team, department or company.
  • Engenders trust and respect in all working relationships.
  • Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
  • Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
  • Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, computer room air handlers, building monitoring systems, etc.
  • May assist in the design and build out of new facilities.
  • May assist in projects to increase current facility efficiency.
  • Responsible for asset and inventory management.
  • Assist in recruiting efforts.
  • Deliver quality service and ensure all customer demands are met.

FAQs

What is the job title for this position?

The job title is Data Center Engineering Operations Manager, Infraops.

What company is hiring for this position?

The company hiring for this position is Amazon Data Services India Private Limited (ADSIPL).

What is the main responsibility of the Data Center Engineering Operations Manager?

The main responsibility is the on-site management of Mechanical and Electrical operations across ADSIPL’s portfolio of Data Centers in India, ensuring hands-on management of critical infrastructure supporting IT operations.

How many direct reports will the manager typically oversee?

The manager will typically manage 5 or more direct reports.

What are the educational qualifications required for this role?

An engineering degree or equivalent in an Electrical or Mechanical discipline is required.

How many years of relevant engineering experience is necessary for this position?

A minimum of 10 years of relevant engineering experience managing large-scale services is necessary.

Is there a requirement for 24x7 on-call support in this role?

Yes, this position requires 24x7 on-call support as well as scheduled weekend work.

What type of management skills are essential for this role?

Strong people/program management skills are essential for this role.

Will the manager be involved in recruiting efforts?

Yes, the manager will participate in recruiting efforts and is expected to continually raise the bar for quality.

What kind of system operations will the manager be responsible for?

The manager will be responsible for managing both routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, and chillers.

Are there any provisions for training staff in this role?

Yes, the position may involve participation in training and development of staff.

Is experience in financial analysis a requirement for this position?

Yes, the manager will conduct financial analysis and contribute to financial decisions related to Data Center operations.

What level of detail orientation is required for this position?

A high degree of detail orientation and organization is required for this position.

What is the preferred number of years of experience in managing large scale services?

A preferred qualification is having 6+ years of relevant engineering experience managing large scale services.

Will this role include project management responsibilities?

Yes, the role will involve project management for multiple sites.

Is the role expected to facilitate communication among various teams?

Yes, the manager will work with IT managers and other business leaders to coordinate projects and optimize various operational elements.

What is the work culture expected in this role?

The work culture expects the building of strong and successful technical teams in a similar setting, with a focus on high standards and accountability.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.