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Data Center Technician, Data Center Ops

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Amazon

21d ago

  • Job
    Full-time
    Junior & Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Dublin

AI generated summary

  • You need a high school diploma, experience in computer hardware troubleshooting, networking skills, and familiarity with Linux operating systems.
  • You will troubleshoot hardware issues, perform repairs, collaborate with teams, adhere to safety practices, document processes, engage with vendors, and contribute to team development.

Requirements

  • High school or equivalent diploma
  • Experience with computer hardware troubleshooting and repair
  • Experience in networking
  • Experience with Linux Operating Systems

Responsibilities

  • Work and meet SLA’s against assigned trouble tickets via a directed workflow
  • First line touch point for hardware troubleshooting and technical issues
  • Perform regular server hardware repairs(drives, motherboards etc)
  • Carry out routine network, server hardware and OS related repairs
  • Work with cross-functional teams on a regular basis to complete routine work
  • Engage with Smart Hands in EU Regional POPs
  • Adhere to security and safety best practices in the data center
  • Participate in Data Center power & cooling events
  • Participate in team meetings for metric analysis and daily/weekly goals achievement
  • Identify and help create documentation for use globally
  • Identify and help create process improvements relevant to the data center environment
  • Perform server upgrades, rebuilds, scheduled works as required
  • Interact with third party vendors & contractors
  • Contribute to the development of other team members

FAQs

What are the minimum education requirements for the Data Center Technician position?

The minimum education requirement is a high school diploma or equivalent.

What type of experience is required for this role?

Candidates should have experience with computer hardware troubleshooting and repair, networking, and Linux Operating Systems.

What will my primary responsibilities be as a Data Center Technician?

Your primary responsibilities will include troubleshooting hardware issues, performing server repairs, carrying out routine network and OS related repairs, and participating in power and cooling events, among other duties.

Will I be working independently or as part of a team?

You will be working as part of the Operations team, collaborating with cross-functional teams and engaging with both internal and external customers.

What is the work schedule like for this position?

This position is full-time and shift-based, operating on a 24/7 rotation.

Will I have opportunities for professional development?

Yes, you will have opportunities to contribute to the development of other team members and help create documentation and process improvements.

How does Amazon ensure a diverse and inclusive workplace?

Amazon is committed to diversity and inclusion, valuing a diverse workforce and making recruitment decisions based on experience and skills without discrimination based on race, gender, disability, or other protected statuses.

What should I expect during the application process regarding privacy?

Your privacy and data security are top priorities for Amazon, and you can find detailed information in the Privacy Notice on the Amazon jobs website.

Are there opportunities to interact with third-party vendors in this role?

Yes, you will be expected to interact with third-party vendors and contractors as part of your responsibilities.

Do I need to have any certifications to apply for this position?

The job description does not specify any required certifications, but relevant technical certifications may be beneficial.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.