FAQs
What is the primary purpose of the Director, Learning & Development Strategy and Ops role?
The primary purpose of this role is to lead and oversee Mastercard's Learning & Development organization's portfolio of programs and offerings, ensuring capacity, budget management, vendor management, and process improvement.
Who will the Director, Learning & Development Strategy and Ops report to?
The Director will report directly to the Chief Learning Officer.
What are the key responsibilities of this position?
Key responsibilities include program management, budget management, vendor management, sustaining operational rhythm, supporting executive-level presentations, process documentation and improvement, and managing inquiry experiences.
What type of experience is required for this role?
Candidates should have advanced program management skills, strong communication and presentation skills, analytical skills with financial acumen, strategic thinking abilities, adaptability, problem-solving skills, and global experience.
Is travel required for this position?
Yes, candidates must be willing to travel as required to offices in all regions to be fully effective in this position.
What is the salary range for this position?
The salary range for this role is $144,000 to $230,000.
How does Mastercard ensure inclusivity in its hiring process?
Mastercard is an equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law.
What type of benefits does Mastercard offer to full-time employees?
Mastercard offers a comprehensive benefits package, including medical, dental, vision insurance, paid leaves, a 401k plan with a company match, tuition reimbursement, and fitness reimbursement, among others.
What skills are critical for effective communication in this role?
Candidates should have strong communication and presentation skills, with the ability to distill complex information into simple narratives tailored to different audiences, and excellent PowerPoint skills.
What is the expected impact of this role on Mastercard’s employee experience?
This role is expected to foster an inclusive workplace, enhance employee experience, and support the development of all Mastercard employees' skills and growth.