FAQs
What is the job title for this position?
The job title is E-commerce Manager.
What is the primary focus of the E-commerce Manager role?
The primary focus is to own and drive all customer touchpoints across e-commerce and CRM to enhance the online presence and customer experience.
What are the key responsibilities of the E-commerce Manager?
Key responsibilities include improving the website (cubitts.com), executing CRM strategies, crafting digital storytelling, partnering with the product team, identifying conversion optimizations, and championing data-informed iteration across all digital touchpoints.
What qualifications are required for this role?
Candidates should have 4-5 years of experience in growing an e-commerce business, preferably in premium retail, and demonstrated success in building CRM strategies, using data for revenue growth, and excellent communication skills.
What are the key performance indicators for this position?
Key performance indicators include e-commerce revenue growth, e-commerce NPS scores, website conversion rates, and repeat customer rates.
What values are important for the E-commerce Manager at this company?
Important values include being a pioneer (innovative and supportive), being proud (committed to high standards), and treating everyone with warmth and respect (humility and empathy).
What benefits are offered with this position?
Benefits include complimentary spectacles, eye examinations, generous discounts, paid time away for important life moments, an annual season ticket loan, a cycle to work scheme, life assurance, a subscription to Champion Health, and unlimited business skills training.
What is the salary for the E-commerce Manager position?
The salary for the position is £48,168.
Who will the E-commerce Manager report to?
The E-commerce Manager will report to the CEO.
Where is the office located for this job?
The office is based in Brewery Road, Kings Cross, London.