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e-Commerce-New and Used Sales Associate

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AutoNation

14d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Golden

AI generated summary

  • You need a high school diploma, strong customer service skills, prior retail sales experience, effective communication, a valid driver’s license, and a willingness to engage with technology.
  • You will engage customers online and in-person, respond to inquiries, guide vehicle purchases, negotiate terms, and ensure post-sale satisfaction to enhance customer loyalty.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the job title for this position?

The job title is e-Commerce-New and Used Sales Associate.

What kind of experience is required for this job?

A high school diploma or equivalent is required, along with prior sales experience, preferably in retail.

What skills are necessary for success in this role?

Strong communication, consultative, interpersonal, and organizational skills are necessary to provide an exceptional customer experience.

Is this position salary-based or commission-based?

This position is commission-based.

What is the average compensation for this position?

The average compensation ranges from $2,858 to $7,757 monthly.

What are some of the benefits offered to employees?

Benefits include competitive compensation, 401k matching, health, dental, and vision insurance, maternity benefits, and discounts on vehicles, services, and parts.

Is a driver’s license required for this position?

Yes, a valid in-state driver’s license and an acceptable, safe driving record are required.

How does AutoNation support charitable causes?

AutoNation supports charitable causes through their DRV PNK mission, which has raised over $40 million for cancer-related initiatives.

Is there an opportunity for professional growth at AutoNation?

Yes, AutoNation values innovation and teamwork, offering opportunities for employees to grow and develop within the company.

Does AutoNation encourage applicants from diverse backgrounds?

Yes, AutoNation is committed to creating a diverse, equitable, and inclusive environment and welcomes candidates from all backgrounds.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.