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Sales Associate

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AutoNation

29d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Las Vegas

AI generated summary

  • You need a high school diploma, sales experience, strong communication skills, a valid driver’s license, and a drive to achieve goals while ensuring an exceptional customer experience.
  • You will engage with customers online, over the phone, and in person, guiding them through vehicle purchases, negotiating terms, and ensuring satisfaction post-sale to build loyalty.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the primary responsibility of the e-Commerce Sales Associate?

The primary responsibility of the e-Commerce Sales Associate is to interact with customers online, over the phone, and in person to guide them through their vehicle purchase in a no-haggle sales environment while providing an exceptional customer experience.

What type of experience is required for this job?

Prior sales experience is preferred, ideally in a retail setting, along with a proven ability to provide an exceptional customer experience.

What education is required for this position?

A high school diploma or equivalent is required for this position.

Is there an emphasis on technology in this role?

Yes, the role requires experience and a desire to work with technology as part of the sales process.

What skills are important for success in this position?

Important skills include outstanding communication, consultative, interpersonal, and organizational skills, along with the ability to follow up with customers effectively.

What benefits and perks does AutoNation offer to employees?

AutoNation offers competitive compensation, 401k matching, health, dental, vision insurance, maternity benefits, associate purchase and discount programs, and access to deals and discounts through YouDecide.

How does AutoNation contribute to the community?

AutoNation contributes to the community through its DRVPNK mission, raising and donating millions of dollars to cancer research and treatment in partnership with cancer charities nationwide.

Is AutoNation committed to diversity and inclusion?

Yes, AutoNation is committed to creating a diverse, equitable, and inclusive environment in the workplace and encourages candidates from all backgrounds to apply.

What is the work environment like at AutoNation?

The work environment at AutoNation emphasizes respect, strong moral values, teamwork, innovation, and a commitment to making a positive impact in the world.

Is there a possibility for career growth within the company?

Yes, working at AutoNation can offer opportunities for career growth as employees develop their skills and experience in the automotive industry.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

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