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Educator

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lululemon

Sep 10

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
    People, HR & Administration
  • Amsterdam

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must be 18 years of age or older
  • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
  • Must have the ability to travel to assigned store with own transportation methods
  • Willing to work a flexible schedule including evenings, weekends, and holidays
  • Willing to work in an environment with bright lights and loud music
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to move boxes weighing up to 30 lbs (13.6 kg)
  • Willing to work as part of a team and also complete some work independently
  • Education: High school diploma, GED, or equivalent

Responsibilities

  • - Interact with guests to ensure a great guest experience in a manner that values guests' time.
  • - Assess guests' needs to provide customized, effective purchase and return solutions and support.
  • - Provide technical product education by articulating the value and benefit of the product.
  • - Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
  • - Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • - Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
  • - Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • - Establish supportive and productive relationships with all team members.
  • - Collaborate with team members to ensure optimal guest experience and support store operations.
  • - Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • - Use in-store technology to support store operations and provide positive guest experiences.
  • - Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • - Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • - Perform work in accordance with applicable policies, procedures, and laws or regulations.

FAQs

What is the primary role of an Educator at lululemon?

The primary role of an Educator at lululemon is to create a world-class guest experience through engagement, product education, and authentic communication about the community and culture.

What key responsibilities are associated with the Educator role?

Key responsibilities include interacting with guests to ensure a great experience, assessing needs for customized solutions, providing technical product education, facilitating seamless transactions, and maintaining store operations.

Is a high school diploma required for this position?

A high school diploma, GED, or equivalent is considered a nice-to-have asset but is not a strict requirement for the Educator position.

What qualifications are necessary to apply for the Educator role?

Applicants must be legally authorized to work in the country where the store is located, be 18 years of age or older, and have the ability to travel to the assigned store using their own transportation.

Are there any specific working conditions for this job?

Yes, the role requires willingness to work in environments with bright lights and loud music, as well as the ability to move throughout the store and lift boxes weighing up to 30 lbs (13.6 kg).

What kind of schedule flexibility is expected for an Educator?

Educators are expected to work a flexible schedule that includes evenings, weekends, and holidays.

What benefits and perks does lululemon offer to Educators?

Educators can enjoy a total rewards program that includes competitive base pay, a team-based bonus program, extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, and personal and professional development programs.

How does lululemon support inclusion and diversity?

lululemon promotes an inclusive environment that values and celebrates differences, ensuring a supportive experience for all team members and guests.

Is prior retail experience required for the Educator position?

Prior retail experience is not explicitly stated as a requirement, but experience in customer service and a passion for helping guests is beneficial.

How can I inquire about accommodations related to the role?

You can connect with lululemon at accommodations@lululemon.com to ask questions about how your unique abilities may translate to the job requirements, with or without reasonable accommodations.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers

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