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Employment Law & HR Adviser (12 Months)

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NatWest Group

Jan 11

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Legal
    People, HR & Administration
  • Glasgow

Requirements

  • Due to the nature of this role, you’ll need a professional qualification in employment law, HR or employee relations, at NVQ4, Diploma or degree level.
  • You’ll have experience of providing advice on complex matters and be able to maintain high standards of quality and attention to detail.
  • You’ll also need:
  • Extensive experience in employment law, employee relations or HR
  • A strong background of identifying client needs, calling out risks and prioritising recommendations
  • The ability to identify root causes, business solutions and bespoke service offerings to customers
  • Good time management skills and the ability to work flexibly

Responsibilities

  • In this fast-paced role, you’ll be providing employment law and HR advice to your clients and taking ownership of complex or high risk employment law, employee relations or HR issues. You’ll need to understand each customer’s needs to provide commercial, fit for purpose advice and guidance on all aspects of the customer’s employment law and HR needs, and establish strong working relationships.
  • You’ll always make sure that any information, advice and guidance you provide is suitable, appropriate, technically correct, relevant and communicated in a clear way.
  • Day-to-day, you’ll be:
  • Managing ongoing cases and establishing relationships across a diverse portfolio of business clients and industry sectors
  • Making decisions on advice in relation to the risk evaluation for the client and the business
  • Identifying, accurately pricing and delivering additional consultancy and training services for customers over the phone or through video calling
  • Proactively supporting customers to identify pain points and address root causes in their business

FAQs

What is the duration of the Employment Law & HR Adviser role?

The role is offered for a period of 12 months.

What are the primary responsibilities of the Employment Law & HR Adviser?

The primary responsibilities include providing tailored employment law and HR advice to clients, managing cases, establishing relationships with clients, identifying business pain points, and delivering additional consultancy and training services.

What qualifications are required for this position?

A professional qualification in employment law, HR, or employee relations at the NVQ4, Diploma, or degree level is required.

What type of experience is necessary for this role?

Extensive experience in employment law, employee relations, or HR, along with experience in providing advice on complex matters, is necessary.

How will I interact with clients in this role?

You will interact with clients over the phone and through email, managing multiple cases and providing advice tailored to their specific needs.

Are there opportunities for professional development in this role?

Yes, the role provides a great opportunity to build on existing employment law and HR knowledge and gain experience in managing high-risk issues.

What skills are essential for success in this position?

Essential skills include a strong background in identifying client needs, prioritizing recommendations, good time management, and the ability to work flexibly.

How will my performance be evaluated in this role?

Your performance will likely be evaluated based on the quality of customer interactions, the effectiveness of advice provided, and your ability to manage ongoing cases successfully.

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NatWest Group

A relationship bank for a digital world. We champion potential.

Finance
Industry
10,001+
Employees
1968
Founded Year

Mission & Purpose

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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