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Epic Healthy Planet Analyst - Remote

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Optum

Oct 8

Applications are closed

  • Job
    Full-time
    Mid Level
  • Consulting
    Healthcare
  • United States, +1
    Remote

Requirements

  • Required Qualifications
  • Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
  • Active / current Epic certification in Epic Healthy Planet, or another primary clinical application
  • 4+ years Epic application experience
  • Epic systems application knowledge to build, test, support and training for Ambulatory workflow
  • Proficiency with MS Excel, Visio, PowerPoint and SharePoint
  • Ability to travel at least 25% to client locations
  • Preferred Qualifications
  • Any combination of certifications and/or experience with Epic Ambulatory, MyChart, Healthy Planet, EpicCare Link and Care Everywhere
  • 2+ years of experience of team management (informal or formal), cross-team communication and leadership skills
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

  • Lead Epic implementation for Healthy Planet and familiar with running workgroups and Orion
  • Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to Epic Healthy Planet applications
  • Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
  • Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
  • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
  • Provide technical and/or clinical consultation including application configuration
  • Review, analyze, and evaluate system needs to develop recommendations for customers
  • Develop, support and maintain all required system design and build documents and other system documentation
  • Perform daily monitoring of applications in production use
  • Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Epic Healthy Planet workflow
  • Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
  • Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
  • Work with trainers to develop and maintain application specific training curriculum and materials
  • Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users
  • Adhere to organization standards for system configuration and change control
  • Develop solid relationships with end user communities, customers and business partners
  • Facilitate communication with stakeholders from initial requirements to final implementation
  • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

FAQs

Do we support remote work?

Yes, this position allows for remote work from anywhere within the U.S.

What is the primary responsibility of the Epic Healthy Planet Analyst?

The primary responsibility includes leading Epic implementation for Healthy Planet, providing product function, design, build, and testing expertise, and collaborating with end users to design and build the Epic system.

What are the required qualifications for this role?

Required qualifications include completed Epic CEE, active Epic certification in Epic Healthy Planet or another clinical application, 4+ years of Epic application experience, and proficiency with MS Excel, Visio, PowerPoint, and SharePoint.

Is travel required for this position?

Yes, the role requires the ability to travel at least 25% to client locations.

What experience is preferred for this role?

Preferred qualifications include certifications and experience with Epic Ambulatory, MyChart, Healthy Planet, EpicCare Link, and Care Everywhere, as well as 2+ years of team management and leadership experience.

What kind of support will be provided for application incidents?

The role involves providing support for application incidents reported through the help desk, including 24/7 on-call coverage as required.

What does the salary range look like for this position?

The salary range for this role is between $88,000 to $173,200 annually, based on factors such as local labor markets, education, work experience, and certifications.

Are there career development opportunities available for this role?

Yes, the position offers comprehensive career development opportunities within the organization.

What is UnitedHealth Group's stance on diversity and inclusion?

UnitedHealth Group is committed to diversity and inclusion, believing that everyone deserves the opportunity to live their healthiest life without regard to race, gender, sexuality, age, location, income, or other characteristics.

Will I have to pass a drug test before starting employment?

Yes, candidates are required to pass a drug test before beginning employment as part of UnitedHealth Group's drug-free workplace policy.

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Optum

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Optum is a health services and technology company that provides a wide range of solutions to improve healthcare delivery and outcomes. They offer services in healthcare management, data analytics, pharmacy benefit management, and technology solutions to healthcare providers, payers, employers, and government agencies. Optum's ultimate mission is to improve the health system's efficiency and effectiveness, creating a healthier world for everyone. Their purpose lies in collaborating with healthcare partners to address complex challenges, such as improving care coordination, reducing healthcare costs, and enhancing patient experiences. By leveraging data-driven insights and innovative technology, Optum aims to empower healthcare professionals and organisations to deliver high-quality, patient-centered care and drive positive healthcare outcomes for individuals and communities worldwide.

Culture & Values

  • Integrity

    Honour commitments. Never compromise ethics.

  • Compassion

    Walk in the shoes of people we serve and those with whom we work.

  • Relationships

    Build trust through collaboration.

  • Innovation

    Invent the future, learn from the past.

  • Performance

    Demonstrate excellence in everything we do.

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