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Executive Housekeeper

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  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
    Facilities Management
  • Munich

Requirements

  • Completed vocational training in the hotel industry
  • minimum of five years experience in Housekeeping
  • minimum of two years Management experience
  • strong leadership skills
  • outgoing personality and positive attitude
  • proven financial capabilities within the Housekeeping department
  • passionate for service
  • fluent in English and German

Responsibilities

  • ensure that all guestrooms and public areas are clean and well maintained
  • ensure a seamless, efficient and friendly service at all times is provided
  • close communication with all relevant departments
  • coordinate and inspect the work done by contractors
  • prepare of duty roster
  • ensure high quality standards remain consistently high
  • monitor and control of departmental costs
  • being in charge of administrative tasks

FAQs

What is the primary responsibility of the Executive Housekeeper at Mandarin Oriental, Munich?

The primary responsibility of the Executive Housekeeper is to ensure that all guestrooms and public areas are clean and well-maintained.

What qualifications do I need to apply for the Executive Housekeeper position?

Applicants must have completed vocational training in the hotel industry, a minimum of five years of experience in Housekeeping, and at least two years of management experience.

How important is teamwork in this role?

Teamwork is essential as the hotel emphasizes working together with integrity and respect to achieve success.

What languages do I need to be fluent in to be considered for this position?

Candidates must be fluent in both English and German.

Are there opportunities for professional development?

Yes, there are unique learning and development programs tailored for various stages in your career to foster growth.

Is experience in managing departmental costs required?

Yes, proven financial capabilities within the Housekeeping department are expected.

What benefits does Mandarin Oriental offer to employees?

Employees receive various benefits including health and wellness programs, retirement plans, vacation days, and the MOstay program for complimentary room stays globally.

What is the work culture like at Mandarin Oriental, Munich?

The work culture is centered around a growth mindset, collaboration, and delivering exceptional service while embracing integrity and respect.

Will I be required to work with contractors?

Yes, the Executive Housekeeper is responsible for coordinating and inspecting the work done by contractors.

What additional vacation benefits are provided?

Employees receive a guaranteed additional vacation day on their birthday and one extra vacation day for every five years of service.

Travel & Leisure
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group. Mandarin Oriental’s aim is to be recognized widely as the best global luxury hotel group, providing 21st century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and its people, while maximizing profitability and long-term shareholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The strategy of the Group is to open the hotels currently under development, while continuing to seek further selective opportunities for expansion around the world. The parent company, Mandarin Oriental International Limited, is incorporated in Bermuda and has a premium listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. Mandarin Oriental Hotel Group International Limited, which operates from Hong Kong, manages the activities of the Group’s hotels. Mandarin Oriental is a member of the Jardine Matheson Group.

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