FAQs
What are the primary responsibilities of a Fleet Controller at Greenergy?
The primary responsibilities include monitoring company assets' downtime, reporting daily vehicle off the road (VOR) and vehicles not available (VNA), communicating with third-party support partners, managing motor insurance claims, and maintaining relationships with manufacturers and service providers.
What shift pattern does the Fleet Controller position follow?
The Fleet Controller position follows a 4 on 4 off shift pattern, which includes weekend working on a rotational basis.
What skills and experience are required for this role?
Candidates should be IT proficient in Office 365, especially in Excel, possess strong communication skills, have experience in a fast-paced office environment, and demonstrate flexibility and multitasking abilities.
Are there opportunities for career growth within Greenergy?
Yes, Greenergy values innovation and encourages employees to grow and develop their skills, providing opportunities for career advancement.
What benefits does Greenergy offer its employees?
Benefits include competitive compensation, private medical insurance, enhanced company pension, cycle to work scheme, season ticket loan, volunteering days, enhanced holiday allowance, global travel insurance, employee discounts, and enhanced parental leave.
What is the company’s stance on equality and diversity?
Greenergy is committed to being an equal opportunities employer and believes that diversity and inclusion are critical to success. Employment is based solely on merit and qualifications, without discrimination on various characteristics.
How does the Fleet Controller communicate with drivers about defects?
The Fleet Controller is the first point of contact for drivers and is responsible for taking calls, organizing appropriate actions for defective assets, and managing updates in the Fleet Management System.
How is performance measured in the Fleet Controller role?
Performance can be assessed through the successful monitoring of fleet availability, effective communication with stakeholders, management of downtime costs, and timely handling of insurance claims and reports.
What tools or systems does the Fleet Controller use on a daily basis?
The Fleet Controller uses the Fleet Management System, Office 365 suite (especially Excel), and other tools for reporting, communication, and administrative functions related to vehicle management and claims.
Is there support for learning and development in this role?
Yes, Greenergy is committed to the development of its employees and encourages ongoing learning and skill enhancement as part of its culture of innovation.