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Full Time - Sales Associate - Tools - Day

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Lowe's Companies, Inc.

6d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Sandy

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to lift 25lbs, and prefer retail/customer service experience and trade certifications. Bilingual is a plus.
  • You will assist customers, restock shelves, process orders, train cross-functionally, prepare merchandise, and guide customers through shopping and checkout. Complete additional assigned duties as needed.

Requirements

  • Minimum Qualifications
  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Preferred Qualifications
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Sales Associate at Lowe's?

As a Sales Associate at Lowe's, you will provide top-notch customer service, assist customers with their home improvement needs, and ensure they feel comfortable while shopping in the store. Your responsibilities may include answering questions, helping customers locate and select products, and processing orders.

What kind of training is provided for this position?

Lowe's offers cross-training in various departments to help you deliver the best customer service. Additionally, you can learn new trade skills through programs such as the Track to the Trades program.

What are the minimum qualifications to apply for this position?

To apply, you need at least 6 months of experience using a computer and common retail technology, as well as the ability to read, write, and perform basic arithmetic. You should also be able to lift at least 25 lbs unassisted.

Is prior retail experience required for this job?

While 6 months of retail and/or customer service experience is preferred, it is not strictly required. However, having such experience may strengthen your application.

Are there any benefits provided to associates?

Yes, Lowe's offers a variety of benefits, including top-tier health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and opportunities for skill development.

Will I need to travel for this position?

Regular travel is not required for this position; however, you may occasionally need to travel for meetings, training, or to support neighboring stores.

What kind of working conditions can I expect?

Working conditions may vary by location and can involve both indoor and outdoor environments, with exposure to varying weather conditions, such as extreme heat or cold. Noise levels may also vary depending on the department.

How much can associates expect to earn in this role?

The starting rate of pay may vary based on several factors, including the position offered, location, education, training, and experience.

Does Lowe's have any initiatives for diverse talent?

Yes, Lowe's actively encourages bilingual, military, and veteran talent to apply and join their team, reflecting the company's commitment to growth and community support.

Are there opportunities for career growth within Lowe's?

Absolutely! Lowe's supports associates in reaching their career goals, including providing educational opportunities and pathways for advancement within the company.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.