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Full Time - Sales Specialist - Flooring - Closing

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Staten Island

AI generated summary

  • You need a high school diploma, 1 year in sales or customer service, ability to lift 25lbs, and experience with custom design. Bilingual skills and relevant certification are a plus.
  • You will provide customer service, manage orders, schedule installations, monitor inventory, support checkout, train associates, and perform price reviews while ensuring project completion.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the job title for this position at Lowe's?

The job title is Full Time - Sales Specialist - Flooring - Closing.

What are the key responsibilities of a Sales Specialist at Lowe's?

Key responsibilities include providing exceptional customer service, assisting customers with project needs, processing orders, monitoring inventory levels, supporting checkout functions, and training associates in the department.

What qualifications are required to apply for this position?

Minimum qualifications include a High School Diploma or GED, 1 year of customer-facing sales experience, basic arithmetic skills, and the ability to lift 25lbs unassisted.

Are there opportunities for advancement within Lowe's?

Yes, Lowe's offers a pathway for advancement and growth through various training and educational opportunities.

What benefits do Lowe's associates receive?

Benefits include competitive pay, health insurance options, a tuition assistance program, a company-matching 401(k), a 10% associate discount, and access to the Track to the Trades program.

Is experience in a specific department required for hiring?

Experience in a specific department is not required, as associates can be placed based on hiring needs and individual skill sets.

Are bilingual skills considered an advantage?

Yes, bilingual skills are preferred and considered an advantage for this position.

Does this job require regular travel?

This role does not require regular travel, but occasional travel may be needed for meetings, training, or supporting neighboring stores.

What is the pay range for this position?

The pay range for this position is $19.00 - $20.55 per hour.

What is Lowe's commitment to diversity and inclusion?

Lowe's is committed to equal opportunity employment and encourages a diverse workforce, including bilingual, military, and veteran talent.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

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