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Full Time - Sales Specialist - Flooring - Closing

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Lowe's Companies, Inc.

21d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Hialeah

AI generated summary

  • You need a high school diploma, 1 year in sales/customer service, ability to lift 25 lbs, experience with sales orders, and 2 years designing with CAD. Bilingual skills and certification are a plus.
  • You will engage customers, process orders, schedule installations, manage inventory, conduct price reviews, train associates, and assist with checkout functions while ensuring project completion.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the role of a Sales Specialist at Lowe's?

As a Sales Specialist, you will assist customers in finding products for their home improvement projects, provide expert advice, and help close sales by discussing project needs, specifications, features, and financing options.

What are the minimum qualifications required for this position?

The minimum qualifications include a High School Diploma or GED, at least 1 year of customer-facing sales experience or 6 months of Lowe's retail experience, basic arithmetic skills, and the ability to lift at least 25 lbs unassisted.

What benefits does Lowe's offer to its associates?

Lowe's offers various benefits including bonus opportunities based on sales performance, multiple health insurance options, tuition assistance program, a company-matching 401(k), a 10% associate discount, and opportunities to learn new trade skills.

Is prior experience in flooring necessary for this position?

While prior experience in flooring is not explicitly required, experience in a customer service or sales environment is essential. The company may provide additional training to those hired.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include 1 year of experience in completing customer sales orders, experience promoting product-related services, 2 years of experience designing customized products, and professional certification related to the department.

Does this position require any travel?

This role does not require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.

What working conditions should I expect?

Working conditions may vary by location and could involve exposure to different weather conditions, including extreme heat or cold, and constant or intermittent noises. Associates must also adhere to lifting guidelines and safety protocols.

What is the company's commitment to diversity and inclusion?

Lowe's encourages a diverse workforce and strongly invites bilingual individuals, as well as military and veteran talent, to apply and join the team.

Where can I find more information about Lowe's benefits?

You can find more information about Lowe's benefit programs and eligibility by visiting https://talent.lowes.com/us/en/benefits.

How does Lowe's support career growth?

Lowe's supports career growth through various educational opportunities, including a tuition assistance program, the Track to the Trades program for learning new skills, and on-the-job training for department associates.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.