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Full Time - Sales Specialist - Millwork - Day

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Lowe's Companies, Inc.

5d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Cookeville

AI generated summary

  • You need a high school diploma or GED, 1 year in sales or customer service, basic math skills, and ability to lift 25 lbs. Sales licensure may be required, with support from us.
  • You will assist customers, process orders, monitor inventory, conduct price reviews, support checkout, train associates, and ensure project completion in the Millwork department.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the role of a Sales Specialist at Lowe's?

A Sales Specialist at Lowe's assists customers in finding products, discussing project needs, and providing solutions to help them achieve their home improvement goals.

What are the key responsibilities of a Sales Specialist?

Key responsibilities include providing customer service, processing customer orders, monitoring inventory levels, supporting checkout functions, and training associates in the department.

What qualifications are required for this position?

A high school diploma or GED, at least 1 year of customer-facing sales experience, and the ability to perform basic arithmetic are required. Candidates must also be able to lift 25 lbs unassisted.

Are there any preferred qualifications for this position?

Preferred qualifications include experience completing customer sales orders, promoting product-related services, and customizing products using design software. Bi-lingual skills are also a plus.

Does Lowe's offer benefits to its associates?

Yes, Lowe's provides a variety of benefits including health insurance options, a tuition assistance program, a company-matching 401(k), and a 10% associate discount among others.

Is travel required for this job?

This role does not require regular travel but may occasionally involve travel for meetings, training, or supporting neighboring stores.

What working conditions can be expected in this role?

Associates may work in both indoor and outdoor conditions, potentially facing extreme weather changes and exposure to noise. Lifting requirements range based on the role.

How does Lowe's support the growth and development of its associates?

Lowe's supports the growth of its associates through opportunities for training, educational programs like tuition assistance, and designated programs such as the Track to the Trades initiative.

Does this position require any specific licensure or certification?

Yes, if required by law in the state, associates must obtain sales-related licensure or registration, which Lowe's will support and fund.

Is Lowe's an equal opportunity employer?

Yes, Lowe's is an equal opportunity employer and administers personnel practices without regard to various protected categories as defined by law.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.