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Full Time - Sales Specialist - Millwork - Day

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Saint Petersburg

AI generated summary

  • You need a high school diploma, 1 year of sales experience, ability to lift 25lbs, sales order completion, and familiarity with design software. Bi-lingual skills are a plus.
  • You will assist customers with needs, provide estimates, manage project orders, monitor inventory, support pricing, train new associates, and handle various departmental tasks as assigned.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the primary role of a Sales Specialist at Lowe's?

The primary role of a Sales Specialist at Lowe's is to assist customers in finding the products they need, provide expertise on product specifications, features, and promotions, and help them accomplish their home improvement goals through exceptional consulting and customer service.

What kind of experience is required for this position?

A candidate must have a High School Diploma or GED, and either 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience. Alternatively, candidates without the education requirement need 3 years of external customer-facing sales experience or 18 months of Lowe's retail experience.

What benefits does Lowe's offer to its associates?

Lowe's offers benefits that include bonus opportunities for sales performance, multiple health insurance options, a tuition assistance program, a company-matching 401(k), a 10% Associate Discount, and access to the Track to the Trades program.

What are the working conditions for a Sales Specialist?

Sales Specialists may work in both indoor and outdoor conditions, experiencing varying climates, such as extreme heat or cold, and exposure to noise and moving equipment. They must also adhere to lifting guidelines, limiting single lifts to 75 pounds.

Is there a training program for new associates?

Yes, there is a training program for new associates where experienced associates conduct on-the-job training on the sales floor and coach them around their development needs.

Are bilingual skills preferred for this position?

Yes, bilingual skills are preferred for the Sales Specialist position at Lowe's.

Does this role require regular travel?

No, this role does not require regular travel; however, occasional travel may be necessary for meetings, training, or to support neighboring stores.

How does Lowe's support the professional growth of its associates?

Lowe's supports professional growth by offering educational opportunities like the tuition assistance program, training on the job, and access to the Track to the Trades program to learn new trade skills.

What is the starting rate of pay for this position?

The starting rate of pay may vary based on factors such as the position offered, location, education, training, and/or experience.

Is Lowe's an equal opportunity employer?

Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.