Logo of Huzzle

Guest Services (fast casual)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Palm Beach Gardens

AI generated summary

  • You need a valid Food Worker Card, one year of serving experience, strong English communication skills, a friendly demeanor, and the ability to stand and walk for long periods.
  • You will ensure cleanliness, greet guests warmly, explain specials, monitor guest satisfaction, and comply with alcohol-serving regulations.

Requirements

  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand and walk for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Ascertain guest satisfaction throughout the ordering process.
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for this part-time position?

The working hours will vary, but they will typically include evenings and weekends to accommodate guest service needs.

Is previous serving experience required for this position?

While a minimum of one year of previous serving experience is preferred, it is not strictly required; we welcome enthusiastic applicants willing to learn.

Do I need a Food Worker Card to apply?

Yes, a valid Food Worker Card is required for this position.

Will I receive training for this role?

Yes, training will be provided to ensure you are familiar with our menu, specials, and customer service standards.

Are there opportunities for advancement within the company?

Yes, we are committed to promoting from within and offer opportunities for growth and advancement.

What skills are essential for success in this position?

Essential skills include effective communication, a friendly demeanor, and the ability to work efficiently in a fast-paced environment.

How important is guest satisfaction in this role?

Guest satisfaction is crucial, and you will be expected to ascertain and enhance it throughout the ordering process.

Are there any specific regulations I need to follow regarding alcohol service?

Yes, you must abide by all state and federal regulations regarding alcohol service, particularly concerning serving minors and intoxicated guests.

What should I expect during my shift in terms of physical demands?

You should expect to stand and walk for prolonged periods, as well as maintain cleanliness and setup throughout your shift.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.