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Head of Solutions Consulting - UK

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Xero

17d ago

  • Job
    Full-time
    Expert Level
  • Consulting
    Sales & Business Development
  • Manchester
  • Quick Apply

AI generated summary

  • You need extensive consulting leadership experience, SaaS and accounting expertise, strong people leadership skills, industry networks, and a passion for innovation and operational excellence.
  • You will strategize UK consulting, streamline implementations, lead a high-performing team, foster collaboration, stay updated on industry trends, and guide global consulting alignment.

Requirements

  • Extensive experience in a consulting leadership role with proven ability to increase key metrics through the development of high performance teams and effective sales processes
  • Expertise and deep knowledge of the accounting and bookkeeping industry
  • Extensive knowledge of SaaS models, Saas metrics, and online sales models
  • Previous experience in building and running consulting teams in a high growth SaaS business
  • Speaks articulately about the importance of Solutions Consulting within the sales team and acts as an ambassador across the organisation; fosters a sense of urgency regarding partner needs.
  • Tailors communication for different stakeholders in a way that inspires belief and optimism in Xero's value proposition.
  • Creates and maintains effective partnerships across Xero; identifies some ways to build and strengthen these relationships.
  • Takes risks in the pursuit of better; is curious and takes the initiative to innovate and continuously improve.
  • Drives other teams to support delivery of outcomes that are commercially beneficial to Solutions Consulting and Xero.
  • Extensive industry knowledge, contacts and networks.
  • Exemplary people leadership skills and experience, particularly in coaching and driving a high performance function.
  • Ability to create a quick and strong rapport with internal and external stakeholders.
  • Ability to inject operational rigour into the consulting organisation.
  • Process driven and willing to take ownership.
  • Passion and desire to make a difference.

Responsibilities

  • Ownership of the UK consulting & implementation strategy, revenue target, processes and procedures
  • Execute strategy to streamline implementation of Practice products allowing for fast deployment and onboarding of Xero practice tools through both Self implementation & consulting supported implementations
  • Represent the UK Solutions Consulting function as part of regular contact with counterparts around the globe, to ensure alignment of global consulting strategy and execution
  • Lead, coach, and mentor a high-performing team
  • Develop a succession plan for the hire and development of new talent
  • Explore and define a strategy for the use of Demo Automation and Intelligence solutions, to refine the current demonstration delivery
  • Set clear goals and expectations, and provide ongoing performance feedback
  • Foster a culture of collaboration, accountability, and success
  • Drive collaboration with other Xero functions such as Product, Marketing and Education
  • Stay ahead of and proactively own industry trends and the competitive landscape, keeping key stakeholders across developments and opportunities
  • Provide insights and recommendations to relevant stakeholders to develop both the regional and global consulting strategy

FAQs

What is the purpose of the Head of Solutions Consulting position at Xero?

The Head of Solutions Consulting at Xero is responsible for driving deployment penetration of the partner base in the UK, enhancing pre and post-sales solutions consulting, and supporting partners in transitioning to digital accounting or bookkeeping practices.

What are the key responsibilities of the Head of Solutions Consulting?

Key responsibilities include owning the UK consulting and implementation strategy, executing streamlined implementation processes, leading a high-performing team, driving collaboration with other departments, and staying updated on industry trends.

What qualifications are required for this role?

Candidates should have extensive experience in consulting leadership, deep knowledge of the accounting and bookkeeping industry, expertise in SaaS models, and previous experience in building and managing consulting teams within a high-growth SaaS environment.

How does the Head of Solutions Consulting contribute to the sales team?

The Head of Solutions Consulting provides strategic input, acts as a conduit for feedback, and fosters collaboration across teams, all to enhance the sales process and assist in moving clients to the Xero platform.

What metrics will success be measured against in this role?

Success will be measured by achieving revenue and deployment targets, managing churn and reactivation rates, driving efficiencies through improved processes, and developing a strong team culture.

What are the opportunities for career growth in this position?

The role includes responsibilities for hiring and developing talent, creating succession plans, and defining long-term strategies, which all present significant opportunities for professional development and growth.

What benefits does Xero offer to its employees?

Xero offers generous paid leave, support for mental and physical wellbeing, private medical insurance, an Employee Assistance Program, paid parental leave, gym passes, flexible working arrangements, and participation in an Employee Share Plan.

Is prior experience in the accounting industry essential for this role?

Yes, extensive expertise and deep knowledge of the accounting and bookkeeping industry are crucial for effectively leading the Solutions Consulting function.

What is the work culture like at Xero?

Xero fosters a culture of collaboration, accountability, and success, encouraging innovation and a passion for making a difference within the team and the wider organization.

How should applicants approach the application process?

If applicants are excited about the role but feel their experience doesn't align perfectly, they are encouraged to apply anyway. Xero values diverse experiences and seeks the right fit for the role.

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Xero

Global small business platform connected to accountants, bookkeepers, banks & an ecosystem of apps & financial services.

Technology
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Xero is a global small business platform with 3.5 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances. For four consecutive years (2020-2023) Xero was included in the Bloomberg Gender-Equality Index. In 2021 and 2022, Xero was included in the Dow Jones Sustainability Index (DJSI), powered by the S&P Global Corporate Sustainability Assessment. Xero is a FIFA Women’s Football partner.