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ICQA Process Assistant, ICQA

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Amazon

Oct 22

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Logistics
  • Hyderabad, +1

Requirements

  • 1+ years of Microsoft Office products and applications experience
  • High school or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  • Work 40 hours/week, and overtime as required
  • 3+ years of Amazon Amnesty Floor Monitoring experience

Responsibilities

  • Support and work in the department as required
  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
  • Providing coverage for Area Managers
  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)
  • Tracking and reporting of ATS/labor hours
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance
  • Participating in Operational Excellence initiatives in some capacity
  • Filling in as needed with production duties
  • Fully understanding workflow and daily production goals
  • Reviewing and updating SOP as required
  • Assisting in keeping work area clean and organized
  • Identifying and addressing safety hazards within the work area
  • Coaching associates to work safely at all times
  • Participating in safety initiatives
  • Referring all job injuries immediately to area manager

FAQs

What is the job title for this position?

The job title is ICQA Process Assistant.

Where is the job location?

The job location is Hyderabad.

What are the key responsibilities of the ICQA Process Assistant?

Key responsibilities include supporting department management duties, leading meetings, allocating labor, providing coverage for area managers, and ensuring compliance with SOP guidelines.

What are the basic qualifications required for this position?

Basic qualifications include 1+ years of experience with Microsoft Office products, a high school diploma or equivalent, the ability to work a flexible schedule, and the capability to lift up to 49 pounds and stand or walk for up to 12 hours.

Is previous Amazon experience preferred for this role?

Yes, 3+ years of Amazon Amnesty Floor Monitoring experience is preferred.

What type of schedule should candidates expect?

Candidates should expect to work a flexible schedule, including weekends, nights, and holidays, with a commitment to 40 hours a week and potential overtime.

What safety measures are emphasized for this position?

The position emphasizes coaching associates to work safely, participating in safety initiatives, and referring all job injuries immediately to the area manager.

Are there opportunities for career advancement within this role?

Yes, there are opportunities for career advancement as associates can participate in Operational Excellence initiatives and take on additional responsibilities.

What does the company prioritize in its mission?

The company prioritizes being Earth’s most Customer-Centric company, focusing on innovation, creativity, and solving complex problems for customers.

What is the work environment like?

The work environment requires associates to effectively manage workflow, maintain cleanliness, and organize their work areas while actively addressing safety hazards.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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