FAQs
What is the primary role of a Stylist at Jo Malone London?
The primary role of a Stylist at Jo Malone London is to provide an exceptional in-store experience by combining a passion for fragrance and gifting, entertaining customers, and showcasing The World of Jo Malone London™.
Is previous retail experience required for this position?
No, previous retail experience is not required as Jo Malone London invests in the continued development of its employees.
What are the working hours for this position?
This position is for 30 hours a week with variable shifts, and flexible availability across days and hours is desired to ensure a good work-life balance.
What benefits are offered to employees in this role?
Employees can expect a competitive salary, eligibility for a commission scheme, annual leave, product discounts, mental health wellbeing initiatives, exclusive discounts, and extensive training and development opportunities.
Is there a focus on diversity and inclusion within the company?
Yes, Jo Malone London and the Estée Lauder Companies have a strong focus on diversity and inclusion, aiming to be the most inclusive and diverse beauty company in the world.
How does Jo Malone London invest in employee development?
Jo Malone London invests in employee development through extensive training programs that allow employees to become fragrance connoisseurs and enhance their skills in customer service.
What qualities are essential for a successful Stylist at Jo Malone London?
Essential qualities include a passion for providing inspirational and personalized customer service, an approachable and friendly demeanor, confidence in communicating with customers, and a flexible availability to support shop operations.
Are there any specific qualifications or prerequisites to apply for this position?
While no specific qualifications are listed, applicants should exhibit a passion for fragrance and the ability to provide excellent customer service. Proof of the right to live and work in the country is also required.