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Jo Malone - Stylist - Brown Thomas - 30 Hours

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Dublin

AI generated summary

  • You need a passion for personalized customer service, a friendly attitude, confidence in communication, flexible availability, and proof of your right to live and work in the country.
  • You will create unique in-store experiences, provide massages, host consultations, engage visitors, collaborate on events, and maintain high visual merchandising standards to delight customers.

Requirements

  • - A passion and energy to provide inspirational, authentic and personalised customer service
  • - An approachable, friendly with a ‘can-do’ attitude
  • - Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • - Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
  • - Proof of right to live and work in the country

Responsibilities

  • - Ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them
  • - Entertain visitors from across the globe and showcase The World of Jo Malone London™ to customers, global colleagues and corporate clients
  • - Provide signature Hand and Arm massages
  • - Host wedding consultations to help bottle some of customers' most precious memories
  • - Work as part of a high performing team to create impact with in-store events
  • - Ensure that the store always achieves high standards of visual merchandising to stand out against competitors

FAQs

What is the primary role of a Stylist at Jo Malone London?

The primary role of a Stylist at Jo Malone London is to provide an exceptional in-store experience by combining a passion for fragrance and gifting, entertaining customers, and showcasing The World of Jo Malone London™.

Is previous retail experience required for this position?

No, previous retail experience is not required as Jo Malone London invests in the continued development of its employees.

What are the working hours for this position?

This position is for 30 hours a week with variable shifts, and flexible availability across days and hours is desired to ensure a good work-life balance.

What benefits are offered to employees in this role?

Employees can expect a competitive salary, eligibility for a commission scheme, annual leave, product discounts, mental health wellbeing initiatives, exclusive discounts, and extensive training and development opportunities.

Is there a focus on diversity and inclusion within the company?

Yes, Jo Malone London and the Estée Lauder Companies have a strong focus on diversity and inclusion, aiming to be the most inclusive and diverse beauty company in the world.

How does Jo Malone London invest in employee development?

Jo Malone London invests in employee development through extensive training programs that allow employees to become fragrance connoisseurs and enhance their skills in customer service.

What qualities are essential for a successful Stylist at Jo Malone London?

Essential qualities include a passion for providing inspirational and personalized customer service, an approachable and friendly demeanor, confidence in communicating with customers, and a flexible availability to support shop operations.

Are there any specific qualifications or prerequisites to apply for this position?

While no specific qualifications are listed, applicants should exhibit a passion for fragrance and the ability to provide excellent customer service. Proof of the right to live and work in the country is also required.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.