FAQs
What are the working hours for the Key Holder position?
The Key Holder position is for 30 hours per week.
Is prior experience required for the Key Holder role?
Yes, similar experience in the functions of a Key Holder, preferably within a fashion or lifestyle brand, is required.
What responsibilities will the Key Holder have when the Store Manager is absent?
The Key Holder will take responsibility for the store, including opening and closing, during short periods of time in the absence of the Store Manager.
How important is customer service in this role?
Providing excellent customer service is a key responsibility in this role, and a good knowledge of customer service is required.
Is there a specific type of training that the Key Holder will need?
The Key Holder will be expected to support the leadership team in coaching and mentoring newer team members, which may involve training.
What is the location for this Key Holder position?
The position is located in Berlin Mitte.
Are there any specific health and safety procedures that need to be followed?
Yes, the Key Holder must adhere to all health and safety procedures to ensure a healthy, safe, and clean working environment.
Is the role focused more on sales or on operations?
The role involves both sales and operational aspects, with a strong focus on achieving sales targets and managing store operations.
What qualities are important for a successful Key Holder?
Important qualities include a sales-oriented mindset, good team leadership skills, professionalism, and the ability to provide authentic customer interactions.
Will the Key Holder be involved in cash transactions?
Yes, the Key Holder will perform cash transactions in accordance with store procedures.