Lancashire Court Case Administrator - Probation Service

HM Prison and Probation Service

Oct 17

Applications are closed

Job
Full-time
Entry, Junior & Mid Level
Customer Relations
Preston

Requirements

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Responsibilities

Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
Provide cover for an effective and efficient reception and telephone enquiry service.
Act as single point of contact within unit for specialist area of work as required.
Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
Carry out enforcement administration as required.
Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
Undertake specific Visor administration tasks in accordance with the procedures.
Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
Provide cover within the unit and to other units within the LDU and Division as appropriate.
Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
To work within the aims and values of PS and HMPPS.

FAQs

What is the salary range for the Lancashire Court Case Administrator position?

The salary range for this position is £23,250 - £25,210.

What type of contract is being offered for this role?

This position is offered as a permanent contract.

How many job vacancies are available for this role?

There are 4 job vacancies available for the Lancashire Court Case Administrator role.

Where is the job location?

The position is based at NMS Unit at 6 Albert Edward House, PR2 2YB and NPS 13-15 Wellington Street Blackburn, BB1 8AF, and NPS Queens Lancashire Way Burnley.

What are the working patterns for this job?

The working patterns available for this position are full-time and part-time.

What responsibilities will the job holder have?

The job holder will be responsible for maintaining accurate records, managing communications, providing administrative support, and ensuring compliance with policies and procedures in the Probation Service.

Is there a requirement for out-of-hours work for this position?

Yes, the role may involve some out-of-hours work.

What type of support will be provided to employees in this role?

Employees will have access to learning and development opportunities, flexible working options, and a supportive working culture that encourages inclusion and diversity.

What security checks must successful candidates undergo?

Successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

Who can apply for the Lancashire Court Case Administrator role?

The job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth nations who have the right to work in the UK, and certain EU nationals with settled or pre-settled status.

What benefits does the position offer?

Benefits include access to learning and development, a Civil Service pension with a 28.97% employer contribution, annual leave, public holidays, and season ticket advance.

Who can I contact for further information about the job?

You can contact the SSCL Recruitment Enquiries Team via email at Moj-recruitment-vetting-enquiries@gov.sscl.com or by telephone at 0845 241 5358.

HM Prison and Probation Service

Preventing victims by changing lives.

Government

Industry

10,001+

Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.