FAQs
What is the job title for this position?
The job title is Receptionist (Ref: 5951).
Where is the job located?
This position is based at NMS Victoria House, NE4 7YJ.
What type of role is this?
This is an administrative role based within the Probation Service (PS) Directorate in HMPPS.
What are the core responsibilities of the receptionist?
Core responsibilities include being the first point of contact for visitors, providing administrative support, managing logistics for the building, and ensuring health and safety aspects.
Is the role expected to have regular unsocial hours?
Yes, the core hours include regular unsocial hours (evenings and/or weekends) as determined by business needs.
Will training be provided for this role?
Yes, training will be provided for the job holder to support various teams/functions.
How will the performance of the job holder be assessed?
The job holder will be assessed against specific behaviors such as Delivering at Pace, Communicating and Influencing, and Managing a Quality Service.
What benefits are offered for this position?
Benefits include a Civil Service pension with employer contribution, annual leave, public holidays, and access to learning and development.
Are there specific nationality requirements for this role?
Yes, the job is broadly open to UK nationals, Republic of Ireland nationals, Commonwealth country nationals, and certain EU nationals with established rights.
Is a criminal record check required for successful candidates?
Yes, successful candidates must undergo a criminal record check.
What is the contact point for applicants with questions?
Applicants can contact the SSCL Recruitment Enquiries Team via email at moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk or by phone at 0345 241 5358.