Logo of Huzzle

Home

Matches

Explore

Manage

Learning Coordinator

image

The Hartford

Jan 27

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Hartford
  • Quick Apply

AI generated summary

  • You need 5 years of coordination experience, strong organizational skills, advanced MS Office knowledge, customer service skills, and the ability to manage multiple tasks in a fast-paced environment.
  • You will coordinate course logistics, manage LMS data, analyze reports, ensure engaging learning experiences, oversee vendor relations, and respond to inquiries to enhance learner satisfaction.

Requirements

  • 5 years of coordination experience in a fast-paced decentralized training department or similar environment
  • Exceptional organizational and forward-planning skills; ability to manage coordination of multiple events at various stages at the same time; including the ability to anticipate and independently handle a variety of administrative functions
  • Detail orientation is a must for this role
  • Technical Knowledge: Advanced MS Word, Excel (formulas, functions, macros & pivots), and PowerPoint; Workday Learning or other LMS experience a plus; LXP experience is a plus
  • Resourcefulness and willingness / ability to take initiative to proactively handle situations, escalate issues, avoid and resolve problems
  • Adept at interacting with a variety of internal and external stakeholders of different levels and consistently providing exceptional customer service
  • Able to work in a diverse, fluid, and fast paced environment; able to set priorities and manage multiple tasks simultaneously and with a sense of urgency
  • Solid experience with calendaring, scheduling, travel and expense reimbursements
  • Knowledge of The Hartford's vendor and supply management processes a plus
  • Demonstrates superior problem solving, organization, attention to detail, verbal and written communication skills and a strong customer focus
  • Works independently on projects, which may require research, analysis of data and creation of reports. Must also work well in a team environment.
  • Able to deal professionally and effectively with employees and managers at all levels of the organization to ensure an outstanding experience with our programs and courses

Responsibilities

  • Coordinate course and curriculum scheduling, logistics, and communications
  • Coordinate onboarding & scheduling of vendor instructors and facilitators
  • Manage program costs, invoice payment and allocations
  • Enter course, session, and participant information in the Learning Management System (LMS) and manage attendance
  • Ensure successful delivery of classroom, virtual, and hybrid learning events and programs
  • Run and analyze standard and ad hoc LMS and Tableau reports to support biannual nomination process, operating reviews, and other metrics requests. Acquire proficiency in data analysis via LMS reports and the Learning Tableau Dashboard.
  • Collect and report Level 1 evaluations to assess learner reactions, and course and facilitator effectiveness
  • Secure training locations, materials and supplies required for delivery (including external contracting with hotel and conference facilities)
  • Coordinate the marketing of training opportunities through multiple communication channels
  • Ensure virtual and hybrid learning is engaging for all learners through innovative use of technology and tools and thoughtful coordination and production
  • Develop and maintain L&PD SharePoint site / Teams / Viva Engage site structure for aligned programs
  • Monitor learning community mailboxes, respond to inquiries or escalate as appropriate
  • Work with vendor partners to manage training materials, versions, licenses and other contractual items. Ensure vendor adherence to contract terms.
  • Participate in Enterprise Learning, HR, or enterprise projects focused on the successful delivery of training
  • Continually strive to maximize the learners’ experience in our courses and programs through a continuous improvement mindset and close attention to the VOC

FAQs

What is the job title for this position?

The job title is Learning Coordinator.

What are the primary responsibilities of the Learning Coordinator?

The primary responsibilities include managing training program sessions, administering Learning Management System (LMS) and Learning Experience Platform (ELLE), learning reporting and analytics, and coordinating logistics for leadership and professional development programs.

Who does the Learning Coordinator report to?

The Learning Coordinator reports to the AVP, Enterprise Learning in HR, Talent and Employee Experience.

What is the work arrangement for this job?

This position can have a hybrid or remote work arrangement. Candidates near core office locations are expected to work in-office three days a week, while those who do not live near an office will work remotely but may come into the office as needed.

How many years of coordination experience are required for this role?

A minimum of 5 years of coordination experience in a fast-paced, decentralized training department or similar environment is required.

What technical skills are necessary for the Learning Coordinator position?

Candidates should have advanced skills in MS Word, Excel (including formulas, functions, macros, and pivots), and PowerPoint. Experience with Workday Learning or other LMS, as well as Learning Experience Platform (LXP) experience, is a plus.

Are there opportunities for professional development in this role?

Yes, working in this position provides exposure to the design and development of learning, along with opportunities to improve skills in learning technologies.

How does the Learning Coordinator ensure engaging learning experiences?

The Learning Coordinator is responsible for using innovative technology and tools and coordinating engaging virtual and hybrid learning environments for all learners.

What type of reporting does the Learning Coordinator perform?

The Learning Coordinator runs and analyzes standard and ad hoc LMS and Tableau reports to support various processes, including the biannual nomination process and operating reviews.

What compensation can a candidate expect for this position?

The annualized base pay range for this role is between $63,200 - $94,800, depending on factors like performance and required competencies.

image

The Hartford

Underwriting human achievement for over two hundred years.

Finance
Industry
10,001+
Employees
1810
Founded Year

Mission & Purpose

Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy.