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Learning & Development Manager

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Cleveland

AI generated summary

  • You must have a bachelor’s degree, 5+ years in Learning & Development, strong project management skills, experience in learning design, and excellent communication abilities.
  • You will develop and execute learning strategies, manage training programs, evaluate effectiveness, lead projects, support sales enablement, and foster team development and engagement.

Requirements

  • Bachelor’s Degree
  • Bachelor’s Degree in HR, Industrial Organizational Psychology, Organizational Development or Business Management
  • Master’s degree in HR, Organizational Development, Industrial Organizational Psychology, Business Management, or Related Field
  • Minimum 5 years in Learning & Development or Human Resources
  • Experience managing and successfully executing numerous priorities and multiple projects in a fast-paced environment
  • Experience leading meetings and giving presentations to large and small audiences through multiple channels (ie: email, virtual meetings, in-person presentations)
  • Experience building relationships with internal customers
  • Experience with learning design process and tools
  • 5 years in Learning & Development with experience with content design, managing training programs, facilitating training & workshops and measuring training program impact
  • Experience directly managing others
  • Experience working with multiple levels and groups in a global, matrix organization
  • Experience developing learning and development programs and processes
  • Experience measuring the success and impact of learning and development programs
  • Demonstrates good judgement and strict adherence to high ethical standards
  • Ability to exercise poise, tactfulness, diplomacy and good interpersonal skills in order to handle sensitive and confidential situations
  • Strong project management & execution skills
  • Ability to plan and lead change
  • Strong written and verbal communication skills
  • Strong facilitation and presentation skills at all organizational levels
  • Thinks and acts strategically
  • Ability to work with minimal supervision
  • Ability to influence others
  • Ability to make quick, effective decisions with limited or incomplete data
  • Excellent leadership and managerial skills
  • Ability to work outside the standard office 7.5-hour workday, if and when required
  • Enjoys challenging and thought-provoking work and has a strong desire to learn and progress
  • Skilled instructional designer
  • Advanced computer skills in Excel, Word, PowerPoint, SharePoint
  • Knowledge of LMS, LXP and other learning platforms
  • Knowledge of SW HR Systems
  • Knowledge of SW IT Interfaces
  • 10%
  • Monday through Friday, 37.5 hours per week
  • This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Responsibilities

  • Create & execute PCG Learning & Development Strategy in partnership with L&OD Director & business stakeholders
  • Partner with business leaders to understand strategic objectives, and build and maintain Group and Divisional buy-in for learning & development
  • Establish process by which the employee learning experience is consistent and effective
  • Manage team to develop and execute learning & development programs
  • Ensure that metrics and evaluation are tracked through procedures related to impact of learning & development programs
  • Evaluate current training programs, gain input to continually improve learning portfolio and measure effectiveness of programs on an ongoing basis
  • Serve as project manager on key strategic Learning & Development programs, supporting team with project work to maintain long-term roadmap
  • Lead continuous improvement efforts that refine existing processes, establish new tools and processes and effectively document these efforts to support implementation in the field
  • Builds consensus and develops strong working relationships with cross Divisional teams
  • Identify and execute creative and innovative methods by which our employees gain the knowledge needed to drive sales, market share and improve overall customer satisfaction
  • Benchmark internally & externally to identify best practices and key learning trends
  • Develop strong cross functional and regional relationships, supporting global L&OD teams and their initiatives
  • Lead learning technology strategy in PCG, ensuring needs of stakeholders are met
  • Lead strategy and oversee design & execution of sales training & tech services training
  • Lead cross functional and Divisional program for sales enablement learning & development
  • Establish sales and tech services learning & development curriculum for long term growth
  • Partner with Sales Excellence team to understand strategic objectives
  • Establish consistent onboarding and continuous learning programs for sales roles across the Divisions, including common content, delivery, branding, formatting, and maintenance
  • Ensure that metrics and evaluation are tracked and communicated
  • Act as LMS Deployment lead for sales & tech by being the product expert, implementing within the organization and leading team to execute content
  • Lead team members in learning design, content development and deployment in LMS, system administration and technical support
  • Partner with PCG Sales Excellence Director to advise on global implementation
  • Manage and improve existing training & ensure effective communication and execution of all PCG and Enterprise training programs
  • Maintain PCG L&OD SharePoint site, iLEAD and other learning platforms
  • Reinforce & regularly communicate offerings to employees, HR, stakeholders, etc.
  • Provide guidance and change leadership in the standardization and leveraging of learning across Divisions
  • Drive continuous improvement in the usage of our learning & development systems and processes
  • Ensure accurate documentation of processes for all department procedures
  • Use relevant and objective data to guide decision making
  • Formulate communication strategies and plans for effective rollouts of new and ongoing business initiatives
  • Ensure customer-focused and effective process for communication, execution and tracking of Enterprise Core & Nomination training programs
  • Evaluate and leverage technology application into all functional areas
  • Identify & actively manage partnerships with external vendors (current & new) who provide learning platforms and training content for sales and tech services
  • Support annual National Sales Meeting planning, as needed
  • Select and onboard all new staff members
  • Coach and develop team members for higher levels of performance in current role & prepare for future roles
  • Provide guidance and direction to team members, including setting performance standards and monitoring performance
  • Foster engagement among team members and department
  • Oversee the daily operations of the department, including all department projects and related tasks
  • Encourage and build mutual trust, respect and cooperation among staff members

FAQs

What is the primary responsibility of the Learning & Development Manager?

The primary responsibility of the Learning & Development Manager is to create and execute the PCG Learning & Development Strategy in partnership with the L&OD Director and business stakeholders, ensuring that employee learning experiences are consistent and effective.

What type of educational background is required for this position?

A Bachelor's Degree is required for this position, with a preferred focus in HR, Industrial Organizational Psychology, Organizational Development, or Business Management.

How many years of experience are required for this role?

A minimum of 5 years in Learning & Development or Human Resources is required for this role.

What are the expected travel requirements for the Learning & Development Manager?

The travel requirements for this position are approximately 10% of the time spent away from home or the typical office location.

Does this position involve managing a team?

Yes, the position involves managing a team, including coaching and developing team members for higher levels of performance and overseeing department operations.

Is there a focus on evaluating the effectiveness of training programs?

Yes, the Learning & Development Manager must ensure that metrics and evaluations are tracked and continuously improve the learning portfolio by measuring the effectiveness of programs.

What type of training programs will the Learning & Development Manager oversee?

The Learning & Development Manager will oversee the design and execution of sales training and tech services training, as well as managing existing training and development programs.

Are there opportunities for professional growth within this position?

Yes, the role provides opportunities for innovation, growth, and development in a supportive environment that encourages employees to share their strengths.

What benefits does Sherwin-Williams offer to employees?

Sherwin-Williams offers a wide range of world-class benefits designed to help employees and their families live healthier, save smarter, and feel better, including retirement and healthcare options.

Is this position eligible for visa sponsorship?

No, this position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Discover a career where you can Let Your Colors Show.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Sherwin-Williams is a company that operates in the paint and coatings industry, providing a wide range of products for residential, commercial, and industrial applications. The company's primary focus is on manufacturing and selling paints, coatings, and related products, including stains, varnishes, and surface preparation materials. Sherwin-Williams' overarching goal is to be a leading provider of quality coatings, offering innovative and sustainable solutions to protect and enhance surfaces. Their purpose revolves around providing customers with high-performance products, expert advice, and colour solutions to meet their painting and coating needs. Through their products and services, Sherwin-Williams aims to contribute to the aesthetics, durability, and sustainability of various structures and surfaces.

Benefits

  • (401(k) Plan) allows you to save money from your paycheck and earn employer matching contributions as a future source of income for retirement. It also allows you to become a shareholder of the Company and participate in its growth

  • Medical, dental and vision coverage

  • Life and accidental death and dismemberment (AD&D) insurance

  • The Balance 4 Well-Being program provides the opportunity to take online health reviews, receive health coaching, participate in online challenges and more

  • The Flu Shot Program pays for your annual flu shot each fall for you and your family