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Manager, Product Management - Mastercard Payment Gateway Services (MPGS)

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Mastercard

Dec 11

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Product
  • Dubai
  • Quick Apply

AI generated summary

  • You need Agile product management experience in payments, strong analytical skills, user research expertise, cross-functional collaboration, excellent communication, and relevant education or experience.
  • You will translate customer insights into products, prioritize development, ensure alignment with business goals, conduct user research, and collaborate with teams for successful product execution and commercialization.

Requirements

  • • Agile product management experience in payment products or related discipline
  • • Experience in managing solutions designed for payments or a related financial services sectors preferred.
  • • Analytical, solutions-oriented skillset with the ability to drive thought leadership.
  • • Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness
  • • Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements
  • • Proven track record collaborating in cross-functional teams to deliver outstanding products and features
  • • Excellent written and verbal communication skills including the ability to interface with clients
  • • Highly organized and able to deal with multiple and competing priorities
  • • Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
  • • Bachelor’s degree in business or relevant experience
  • • Technical background (e.g. Computer Science or related field) a plus
  • • Advanced degree is helpful

Responsibilities

  • Translate a deep understanding of our customers into products and solutions that drive significant customer value
  • Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
  • Act as connector to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
  • Drive globally-relevant solutions by understanding regional needs and trade-offs, and build scalable products that serve an array of customer segments
  • Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs
  • Prioritize development efforts as they align against product strategy
  • Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities
  • Ensure consistent alignment between business priorities and development objectives
  • Oversee timely and high-quality execution of creation of technical requirements
  • Drive the Go-To-Market and commercialization of our Alternate Payment Method products suite
  • Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

FAQs

What is the main responsibility of the Manager, Product Management at Mastercard Payment Gateway Services (MPGS)?

The main responsibility is to support the evolution of the portfolio of Alternate Payment Methods across the MPGS offering, working closely with Global and Regional Product Directors to meet market needs and enhance local payment offerings.

What qualifications are required for the Manager, Product Management position?

A bachelor's degree in business or relevant experience is required, along with agile product management experience in payment products or a related discipline. A technical background, such as in Computer Science, is a plus, and an advanced degree is helpful.

What skills are essential for the Manager, Product Management role?

Essential skills include analytical and solutions-oriented abilities, experience in conducting user research, understanding of competitive offerings and industry trends, collaboration in cross-functional teams, and excellent written and verbal communication skills.

What type of experience is preferred for candidates applying for this role?

Candidates with experience managing solutions designed for payments or in the financial services sector are preferred.

Are there opportunities for promotion within this role?

Yes, there are opportunities for promotion through demonstrated success in managing products and enhancing customer experiences, as well as through effective collaboration across teams and stakeholders.

How does the role interact with other teams within Mastercard?

The role requires collaboration with Sales and Marketing for commercial success, as well as partnership with Technology teams to ensure technical success and timely execution of projects.

What are the key activities involved in the role?

Key activities include prioritizing development efforts, conducting user research, aligning business priorities with development objectives, overseeing technical requirements, and driving the Go-To-Market strategy for Alternate Payment Method products.

Does the role require travel?

The job description does not specify travel requirements, but involvement in regional market activities may entail some travel as needed.

Is a background in technology beneficial for this position?

Yes, a technical background, particularly in Computer Science or a related field, is considered a plus for this position.

What is Mastercard's stance on information security?

Mastercard prioritizes information security, expecting all employees to abide by security policies and practices, ensure the confidentiality and integrity of accessed information, report suspected violations, and complete mandatory security training.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

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