Logo of Huzzle

Home

Matches

Explore

Manage

Manager-R-229669

image

Mastercard

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    Business, Operations & Strategy
  • Gurgaon

AI generated summary

  • You need a relevant degree, PMP/change management certification preferred, experience in global project leadership, strategy development, relationship building, and delivering impactful presentations.
  • You will manage project coordination, develop plans, communicate updates, assess changes, ensure compliance, and track metrics to achieve project goals within budget and timeline.

Requirements

  • A PMP and/or a change management certification preferred
  • A Bachelor’s Degree in Business, Finance, or related discipline. Master’s Degree preferred.
  • Business relationship leader responsible for overall relationship and deliverables across all projects
  • Experience determining key business opportunities to lead technology projects
  • Experience driving large scale strategic transformations through program and change management
  • Experience in leading large global projects including selecting talent and planning/allocating resources across multiple geographies and functions
  • Experience forecasting needs, developing strategy, and setting goals for a function
  • Extensive experience motivating team members and coaching them through career milestones and progression
  • Extensive experience delivering presentations that require critical decision making from senior leadership and have significant change management implications
  • Has experience leading global projects and programs across multiple geographies and functions
  • Business relationship leader responsible for overall relationship and deliverables across all projects
  • Experience working in cross-functional and large projects
  • Adherence to forecast budgets, developing strategy and setting goals for a business function
  • Demonstrated success building relationships and delivering results on key strategic initiatives
  • Experience delivering presentations and engaging with senior leadership

Responsibilities

  • Manage the overall coordination, status reporting, financials, schedules, and stability of project-oriented work efforts, ensures that project goals and objectives are met within agreed upon time, scope and resource requirements
  • Develop detailed project plans and manages all implementation processes within budget constraints
  • Take a lead position in complex initiatives of strategic importance (e.g., cross functional/ cross geographies)
  • Develop compliance methodologies, including the creation of project metrics and charters, and risk mitigation and communication strategies. Establishes function metrics for measuring and tracking customer satisfaction
  • Act as trusted business partner and project management advisor for project managers, consulting on escalations and advising on methodologies
  • Ensure project objectives are met within agreed upon time, scope, and resources required
  • Communicate project updates to key stakeholders including senior leadership
  • Create KPI’s to measure project success
  • Consult on new products, processes, or standards that support the business
  • Lead change planning and execution across several initiatives within D & S
  • Identify what is changing and communicate the “what's in if me”
  • Conduct change impact assessments, build change plan, highlight gaps, manage change needs
  • Build a support model to address gaps, monitor progress, and track SLA’s
  • Manage communications, provide updates, and conduct readiness assessments
  • Prepare training needs analysis, define business readiness criteria, gain readiness signoffs, manage cut overs, and go live plans
  • Create communication and messaging to internal & external stakeholders
  • Partner with project manager to deliver the initiative
  • Think innovatively, challenge status quo, reinforce change, advocate for change
  • Identify changes & key processes, manage changes, and communicate as needed

FAQs

What is the primary purpose of this Manager role at Mastercard?

The primary purpose of this Manager role is to drive world-class operations at the core of product development, delivery, and support within the Data & Services Operational Excellence team, focusing on achieving operational scale for future growth.

What qualifications are preferred for this Manager position?

A PMP and/or a change management certification is preferred, along with a Bachelor’s Degree in Business, Finance, or a related discipline; a Master’s Degree is preferred.

What type of experience is required for this role?

The role requires experience in leading large global projects, driving large-scale strategic transformations through program and change management, and experience working in cross-functional and large projects.

What are the key responsibilities of this Manager position?

Key responsibilities include managing overall project coordination, developing detailed project plans, leading complex strategic initiatives, establishing compliance methodologies, and communicating updates to stakeholders, among others.

Will I be required to communicate with senior leadership?

Yes, you will be responsible for delivering presentations and updates to senior leadership, involving critical decision-making and significant change management implications.

Is this position focused on a particular geographic area?

No, this position involves leading global projects that span across multiple geographies and functions.

What skills are essential for success in this role?

Essential skills include strong project management capabilities, business relationship management, change management expertise, and the ability to motivate and coach team members.

Are there opportunities for career progression in this role?

Yes, there are extensive opportunities for career progression and development, including coaching team members through career milestones.

How does Mastercard view information security in this role?

Information security is a critical responsibility for this role, and the individual is expected to abide by Mastercard’s security policies, ensure the confidentiality and integrity of information, and report any suspected violations.

What kind of projects will I be involved in as a Manager?

You will be involved in complex initiatives of strategic importance, including payments-focused consulting, loyalty and marketing programs, data-driven information services, and risk management services.

image

Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.