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Market Manager - Miami, FL, Sales & Marketing - Offline Field Sales

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Amazon

2mo ago

  • Job
    Full-time
    Senior Level
  • Miami

AI generated summary

  • You need 3+ years in retail, ability to lift 50 lbs, a high school diploma, a compatible mobile phone, reliable transportation, a valid license, and excellent communication skills.
  • You will analyze store operations, build relationships with stakeholders, drive sales KPIs, manage retail displays, educate associates, and conduct training while traveling across a large territory.

Requirements

  • 3+ years of retail experience
  • Ability to be on your feet for up to 8 hours at a time (with or without reasonable accommodation)
  • Ability to push, pull, lift, squat, bend, reach and carry items up to 50 pounds (with or without reasonable accommodation)
  • High School Diploma or equivalent
  • Possess a mobile phone compatible with iOS or Android operating systems
  • Access to reliable transportation to travel between worksites during the work day
  • Possess a valid driver’s license and proof of insurance
  • 6+ years of relevant work experience in retail sales, (preferably consumer electronics) or high-tech products
  • Experience managing multiple retail accounts/locations
  • Experience and comfort presenting to large audiences
  • Exhibit strong attention to detail and organizational skills
  • Excellent verbal and written communication skills

Responsibilities

  • Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations in stores across your market
  • Collect business and market insights from consumers and store associates to help influence product, feature, and channel marketing decisions
  • Manage weekly travel to a large territory of retailers utilizing a variety of sales tools and store profiles to impact sales and brand advocacy
  • Develop professional relationships with key internal and external stakeholders i.e. Area Managers, Regional Managers, General Managers, etc.
  • Drive KPIs to increase sales through the offline retail channel
  • Achieve goals in the business areas (advocacy, compliance, metrics, trainings, coverage, team, org).
  • Complete daily in-store reports to document visits, including submitting digital photos
  • Effectively install, troubleshoot, and maintain a variety of Amazon, Ring, Blink, and eero display devices and fixtures in various national retail stores
  • Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders
  • Invent, simplify and share best practices
  • Manage in store product transitions and retailer communications
  • Ensure the Amazon in-store experience and merchandising is properly implemented and maintained across retailers within your direct team and area per provided standards of execution
  • Educate store associates on the value of Amazon, Ring, Blink, and eero devices and services in small and large group settings
  • Conduct sales and training during large scale events based on program / market needs
  • Provide clear, concise, accurate, and timely communication (verbal and written) to the right internal and external stakeholders with national impact
  • Manage travel and work expenses

FAQs

What is the required experience for the Market Manager position?

The role requires 3+ years of retail experience, preferably in consumer electronics or high-tech products.

Is a specific educational background required for this position?

Yes, a High School Diploma or equivalent is required for the Market Manager position.

What physical abilities are necessary for the Market Manager role?

Candidates must be able to be on their feet for up to 8 hours, and push, pull, lift, squat, bend, reach, and carry items up to 50 pounds, with or without reasonable accommodation.

Will I need to travel for this job?

Yes, the Market Manager may be asked to participate in overnight travel to execute store visits in neighboring markets and for team meetings.

What type of transportation is required for this position?

Candidates must have access to reliable transportation to travel between worksites during the workday and possess a valid driver's license along with proof of insurance.

Are there scheduling requirements for this role?

Yes, Market Managers must be able to work flexible hours, including nights and weekends, totaling 40 hours per week.

What kind of relationships will I need to develop in this role?

The role requires developing professional relationships with key internal and external stakeholders such as Area Managers, Regional Managers, and General Managers.

What are some key responsibilities for the Market Manager?

Key responsibilities include managing the in-store experience, training associates, collecting market insights, executing product transitions, and driving KPIs to increase sales.

How does Amazon define the role of the Market Manager in terms of customer experience?

Market Managers are the face of Amazon in offline retail accounts, focusing on providing the best customer experience possible and influencing brand advocacy.

What communication skills are required for this position?

Excellent verbal and written communication skills are necessary to provide clear, concise, accurate, and timely communication to stakeholders.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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