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Marketplace Consultant, Global Sales

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Amazon

4d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Marketing
  • London

AI generated summary

  • You must have a relevant degree or experience, strong analytical skills, proven sales success, excellent communication, and teamwork abilities, plus familiarity with Amazon tools and CRM systems.
  • You will manage Seller portfolios, analyze data to optimize performance, track metrics, prepare business reviews, and engage with prospective Sellers while supporting Paid Service initiatives.

Requirements

  • Bachelor's degree or equivalent, or experience in sales or account management work (like e-commerce, retail technology, SaaS) or equivalent
  • Strong analytical skills including Microsoft Excel.
  • Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
  • A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements
  • Superior communication and presentation skills.
  • Ability to thrive in an ambiguous and fast-paced environment
  • Ability to work in a complex, cross-functional team environment (including technical, marketing, design and merchandising teams), chasing down and following up on dependencies, mitigating risks, and escalating when necessary
  • Experience working with Amazon Seller tools, products and programs. Especially, if you have previously worked on a separate Amazon paid account management service.
  • High attention to detail and the management of multiple, competing priorities simultaneously
  • Sound business judgment, proven ability to influence others.
  • Confident in using data for analytical purposes – e.g. excel and SQL.
  • Experience using Salesforce.com or other CRM tools.
  • Creative, takes initiative and can constructively advocate on behalf of the customer

Responsibilities

  • Manage a portfolio of Sellers concurrently and strategically to drive sustainable GMS growth, based on a strong understanding of marketplace programs, tools and processes and using our UK2US SAS Playbook.
  • Analyse customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers’ potential.
  • Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.
  • Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity.
  • Understand and utilize CRM tools, such as Salesforce to track all pertinent account information and sales progress.
  • Prepare and deliver business reviews to clients.
  • Own and deliver business reviews regarding progress and state of health for the respective assigned portfolio.
  • Develop a thorough understanding of the Amazon Marketplace 3rd party services industry, UK export macro environment, including knowledge of competing product offerings.
  • Manage additional projects around our newly launched Paid Service such as process, tool and content development, competitive analysis, and sales analysis as needed.
  • Create and articulate compelling value propositions around our Paid Service programs.
  • Identify, qualify, and engage with prospective Sellers for UK2US SAS based on a clear understanding of our Sellers and their needs.

FAQs

What is the main responsibility of the Marketplace Consultant?

The Marketplace Consultant is responsible for working with a limited number of UK Sellers to help them grow their business on Amazon’s US Store by providing strategic advice, optimizing logistics, and supporting recruitment and onboarding efforts.

What skills are essential for success in this role?

Strong sales and relationship management skills, analytical skills including proficiency in Microsoft Excel, superior communication and presentation abilities, and the capacity to influence stakeholders at all levels are essential for success in this role.

What kind of experience is preferred for candidates applying for this position?

Preferred candidates will have experience working in a complex, cross-functional team environment, familiarity with Amazon Seller tools and programs, and proficiency in using CRM tools like Salesforce.com.

What does the onboarding process for new Sellers entail?

The onboarding process includes strategic engagement to help Sellers understand the US market, utilize Amazon’s marketing tools, and optimize their product listings for improved performance on the Amazon US Store.

How will the Marketplace Consultant measure the success of Sellers?

Success will be measured by implementing and tracking metrics related to the Sellers' performance, including sales growth, marketing effectiveness, and overall seller satisfaction, using these metrics to guide consulting efforts.

Is experience in e-commerce or retail necessary for this role?

Yes, experience in sales or account management work, particularly in e-commerce, retail technology, or SaaS, is necessary for this role.

What is the work environment like for this position?

The work environment is dynamic and fast-paced, requiring adaptability and the ability to work well in ambiguous situations.

How frequently will the Marketplace Consultant interact with Sellers?

The Marketplace Consultant will manage a portfolio of Sellers concurrently, engaging with them regularly to provide strategic advice and support their business growth.

Is data analysis a significant part of this job?

Yes, strong analytical skills are required, as the role involves analyzing customer data and using insights to provide strategic recommendations to Sellers.

What is the significance of the UK2US SAS program being in its early stage?

Being in its early stage presents an exciting opportunity for the Marketplace Consultant to shape the program's development and contribute to creating the first paid global export service for European Sellers.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.