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Monetization Operations Manager

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Stripe

25d ago

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Banking & Finance

AI generated summary

  • You need 15+ years managing ops teams, a degree in Accounting/Finance, fluency in U.S. GAAP, strong problem-solving skills, and experience with data analysis, Salesforce, and cross-functional projects.
  • You will lead a team to enhance monetization processes, drive cross-functional projects, improve metrics, ensure compliance, and foster a culture of continuous improvement and operational efficiency.

Requirements

  • 15+ years of experience on managing operational teams dealing with high volume and complex workflows.
  • Led teams in multi location and exposure to working in multicultural, location and dynamic business environment
  • B.A. or B.S degree in Accounting or Finance with fluency in the U.S. GAAP
  • Excellent communication and organizational skills, both written and verbal.
  • Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions
  • Strong knowledge of gSuite tools, Salesforce and MS-Office products and experience working with/analyzing contracts and large data sets.
  • Independently analyze and evaluate information from various data sources to determine a course of action for a matched case
  • Demonstrated experience partnering with cross-functional stakeholders
  • Demonstrated history of taking on various types of challenging projects and producing results
  • Solution-oriented mindset with enthusiasm for establishing best practices
  • Self-disciplined, diligent, proactive and detail oriented
  • Experience working cross-functionally with multiple teams to deliver high impact initiatives
  • Experience in delivering weekly and monthly business metrics and reporting

Responsibilities

  • Build, develop and lead a team to support global monetization deliverables.
  • Participate in building scalable processes to support global growth.
  • Partner with User Billing, Internal Systems, Treasury, Tax and/or Legal to investigate issues that arise during reporting cycles or while performing the standard processes.
  • Execute efficient internal control documentation and sign-off procedures
  • Enhance and maintain existing policies and procedural documentation
  • Drive end to end improvement of input processes to enable scale and productivity
  • Develop, manage and improve process metrics utilizing automation, lean practices and process optimization to scale
  • Create global best practice documentation and facilitate sharing across the globe.
  • Create a culture consistent with Stripe Operating and Leadership principles and an inspiring work environment that brings the best out of people at work.
  • Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time
  • Partner with global process owners and functional leaders to demonstrate impeccable performance across multiple workflows and set a high bar for consistent improvement over time
  • Lead cross functional projects and reporting that drive performance improvement, visibility and automation throughout financial services.
  • Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact
  • Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks

FAQs

What is the role of a Monetization Operations Manager at Stripe?

The Monetization Operations Manager will lead a team to improve user experience through accurate onboarding of contracts and workflows, enhance integrated financial systems, and drive operational excellence in collaboration with various business partners.

What is the minimum experience required for this position?

Candidates must have 15+ years of experience managing operational teams dealing with high-volume and complex workflows.

What type of educational background is required for this role?

A B.A. or B.S. degree in Accounting or Finance is required, along with fluency in U.S. GAAP.

Is experience with cross-functional teams important for this position?

Yes, demonstrated experience partnering with cross-functional stakeholders is essential for this role.

What tools and systems should candidates be proficient in?

Candidates should have strong knowledge of gSuite tools, Salesforce, MS-Office products, and experience with analyzing contracts and large data sets.

Are there any preferred qualifications for the role?

Preferred qualifications include a good understanding of finance processes like AR and SOX controls, experience in building and scaling new teams, and strong operational background in high-growth technology companies.

What does the in-office work expectation look like for this position?

Office-assigned Stripes are expected to spend at least 50% of their time in the local office or with users, though this may vary based on role, team, and location.

What kind of skills are necessary for effective communication in this role?

Excellent communication and organizational skills, both written and verbal, are necessary for effectively conveying information to both technical and non-technical audiences.

What is the focus of the Finance Operations (FinOps) team at Stripe?

The FinOps team focuses on enhancing core business services through data-driven operational excellence, delivering technology solutions, and managing procurement, billing, and payroll services.

Does Stripe offer pay transparency for this position?

Yes, Stripe strongly values pay transparency and is working towards providing pay ranges globally, though not every job posting includes this information.

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Stripe

Help increase the GDP of the internet.

Technology
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.