FAQs
What is the primary role of an Onboarding Project Manager at Workvivo?
The primary role of an Onboarding Project Manager at Workvivo is to assist customers through the onboarding process, including goal setting, platform setup, product training, and change management to enhance internal communication and employee engagement.
What kind of experience is required for this position?
The position requires 5 to 7 years of experience in a customer-facing role, along with experience in software project implementation techniques, managing multiple customer projects, and delivering high customer satisfaction.
Will I be conducting training workshops?
Yes, you will be responsible for delivering training workshops and presentations both in person and via video conferencing.
What is the team structure like for this role?
You will be part of the Onboarding Project Team, which consists of top-tier Implementation experts, collaborating with customers and training project teams on Workvivo features.
What benefits does Workvivo offer?
Workvivo offers a variety of benefits and perks aimed at supporting employees’ physical, mental, emotional, and financial health, as well as work-life balance and community contributions.
Is there a commitment to diversity and inclusion at Workvivo?
Yes, Workvivo is committed to diversity and inclusion, actively encouraging contributions from individuals of different backgrounds, experiences, and perspectives.
How does Workvivo handle accommodations for disabilities during the interview process?
Candidates requiring assistance during the interview process due to a medical disability can submit an Accommodations Request Form, and someone from the team will follow up to provide support.
What is the work style for the Onboarding Project Manager position?
The work style for this position follows a structured hybrid approach, which includes a combination of office presence and remote work.
What does the onboarding process include?
The onboarding process includes goal setting, platform setup, product training, and change management to improve internal communication and employee engagement.
What types of stakeholders will I be collaborating with?
You will collaborate with key stakeholders across functions within the organization to ensure successful onboarding and customer satisfaction.