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Online Assistant

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Sainsbury's

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must love food and fast-paced work, be tech-savvy, able to lift 15kg, at least 18 for shifts outside 6am-11pm, and have completed school leaving age.
  • You will pick customer orders with care, handle queries, process transactions, load vans, and ensure product quality, while being active and using technology daily.

Requirements

  • - Love food, shopping and fast-paced work
  • - Comfortable working with new technology and being active
  • - Ability to lift and move shopping containers up to 15kg
  • - Must be at least 18 years of age if shifts cover hours earlier than 6am or later than 11pm
  • - Passed the school leaver’s age

Responsibilities

  • - Picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for.
  • - Working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.
  • - Taking pride in doing the right thing for our customers and having a keen attention to detail.
  • - Being comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

FAQs

What is the hourly pay rate for the Online Assistant position?

The hourly pay rate for the Online Assistant position is £12.00 per hour.

Where is the job location?

The job is located at Hempstead Valley Store, Gillingham, ME7 3PB.

What are the working hours for this role?

The role is part-time with a total of 12 hours per week, specifically on Thursday, Friday, and Sunday from 04:00 to 08:00.

Is this position permanent or temporary?

This position is a permanent contract.

What type of work will I be doing as an Online Assistant?

As an Online Assistant, you will be responsible for picking customer orders, processing orders through tills, supporting customers with queries, and loading vans for delivery.

Is there an age requirement for this job?

Yes, you must be at least 18 years of age if the shifts cover hours earlier than 6am or later than 11pm.

What benefits do Sainsbury’s offer to their employees?

Benefits include a nightshift premium, discount cards, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

When does the employee discount card kick in?

The employee discount card becomes active after four weeks of employment.

Is there physical activity involved in the Online Assistant role?

Yes, the role involves being active, including lifting and moving shopping containers up to 15kg.

How does Sainsbury's support employee wellbeing?

Sainsbury's provides access to an Employee Assistance Programme offering confidential support and guidance on a wide range of issues.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.