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Online Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Inverness

Requirements

  • Love food, shopping and fast-paced work
  • Comfortable working with new technology
  • Keen attention to detail
  • Active, including lifting and moving shopping containers up to 15kg
  • At least 18 years of age if shifts cover hours earlier than 6am or later than 11pm
  • Passed the school leaver’s age

Responsibilities

  • - Joining our team as an Online Assistant could be the role for you
  • - This is a hands-on job that makes our online customer orders happen
  • - Be on the shop floor picking our customers’ orders
  • - Taking real care to select the best quality products
  • - Making every effort to give them exactly what they have asked for
  • - Work in our online warehouse, supporting with customer queries
  • - Processing orders through the tills
  • - Working with our online Drivers to load their vans so they’re ready to hit the road on-time
  • - Take pride in doing the right thing for our customers
  • - Have a keen attention to detail

FAQs

What is the hourly rate for the Online Assistant position?

The hourly rate for the Online Assistant position is £12.00 per hour.

Where is the job location?

The job is located at the Nairn Store, Nairn, IV12 5QF.

How many hours a week will I be working?

This position is part-time, requiring 16 hours of work per week.

What are the shift hours for this role?

The shift hours are Monday, Wednesday, and Thursday from 06:00 - 10:00, and Friday is from 06:00 - 06:00.

Is this position permanent?

Yes, the Online Assistant position is a permanent contract.

What are the main responsibilities of the Online Assistant?

As an Online Assistant, your responsibilities include picking customer orders on the shop floor, processing orders in the online warehouse, supporting customer queries, and assisting with loading vans for timely deliveries.

Do I need to be a certain age to apply for this role?

Yes, you need to be at least 18 years of age if the shifts cover hours earlier than 6am or later than 11pm.

What benefits do employees receive?

Benefits include a nightshift premium, a discount card for shopping, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

Is there a discount available for staff shopping?

Yes, a 10% discount is available after four weeks of employment, which increases to 15% every Friday and Saturday at Sainsbury’s and on paydays at Argos.

How can I find out when I can leave school?

You can find out the school leaver's age for your country by visiting: https://www.gov.uk/know-when-you-can-leave-school.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

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