FAQs
What is the job title for the position being advertised?
The job title is Operational Service Manager.
Where is the position located?
The position is based at York Hospital.
What kind of specialties will the portfolio likely include?
The portfolio is likely to include acute specialties.
What qualities are we looking for in a candidate?
We are looking for a confident, enthusiastic, visible, and compassionate leader.
What responsibilities will the Operational Service Manager have?
Responsibilities include service performance monitoring, complaint and patient experience management, service planning, and line manager duties for direct reports.
Who will the post holder report to?
The post holder will report to the Care Group Senior Operational Manager.
Is there an opportunity for informal discussions regarding the role?
Yes, interested applicants are encouraged to contact us for an informal chat about the role.
What support will the Operational Service Manager receive?
The post holder will benefit from the support of peer managers, clinical and nursing leads, and the senior management team.
What kind of benefits are offered to staff?
Benefits include access to the NHS Pension Scheme, generous holiday entitlement, paid and unpaid leave options, confidential support through an Employee Assistance Programme, and various discounts.
How many days of holiday does the role provide?
The role provides 27 days of holiday, increasing to 33 days depending on NHS Trust service.
Can you provide contact information for further inquiries?
Yes, for further inquiries, you can contact Nick Salisbury, Senior Operational Manager, at nicholas.salisbury@nhs.net or by phone at 01904 721673.