Operations Admin I - HR CA

Fedex

Jul 30

Applications are closed

Job
Full-time
Entry, Junior, Mid & Senior Level
Los Angeles, +3

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Requirements

Minimum Education
High school diploma or GED required.
Minimum Experience
None required
Knowledge, Skills, and Abilities
Software skills, including use of Microsoft Office software and web-based applications.
General business skills such as typing; data entry and review; and use of phone, copier, and fax.
Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment.
Customer service skills necessary to effectively and professionally respond to requests.
Verbal and written communication skills necessary to explain complex and/or confidential information. Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Responsibilities

- Provides support for the Package Handler talent acquisition process (e.g., scheduling interviews, monitoring background checks, applicant tracking system support, attending job fairs/recruitment events as needed, and contacting selected candidates).
- Supports Non-Package Handler hiring through preparing interview guides, uploading completed interview documents, applicant tracking system support, drug screen kits and other requirements as applicable.
- Provides customer service and support for both internal and external customers for HR-related processes (dock walks, compliance, HR information tables, password resets, etc.).
- Maintains personnel files for all employees
- Provides support on auditing, reviewing, and processing the human resources paperwork and forms.
- Generates, compiles, and distributes HR reports.
- Participate in special projects, to include job fairs and retention/engagement events, etc.
- Provides support to HR Department as needed
- Must maintain confidentiality and perform all duties in accordance with company policies and procedures.
-Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
- Reviews, researches and/or enters data in various systems to support respective functional area
- Compiles data and provides various regular and adhoc reports to management for review and determination
- Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
- Assists management with Business Control Self-Assessment (BCSA) audit activity by retrieving data and/or files for review
- Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
- Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
- Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
- Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
- Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management

FAQs

What is the main responsibility of the Operations Admin I - HR CA?

The main responsibility of the Operations Admin I - HR CA is to provide clerical and administrative support to the human resources department, which may also include supporting various operational areas such as linehaul, quality assurance, and customer service.

What are some essential functions of this position?

Essential functions include supporting the talent acquisition process, maintaining personnel files, providing customer service for HR-related processes, generating and distributing HR reports, participating in special projects, and providing administrative support to management and operational functions.

Is any prior experience required for this job?

No prior experience is required for this position.

What education is needed to apply for the Operations Admin I - HR CA position?

A high school diploma or GED is required to apply for this position.

What skills are necessary for success in this role?

Necessary skills include proficiency in Microsoft Office and web-based applications, customer service skills, verbal and written communication skills, and strong time management, organizational, and multi-tasking abilities.

What is the pay range for the Operations Admin I - HR CA position?

The pay range for this position is $16.80 - $20.28 per hour.

Are there any preferred qualifications for this position?

The job description does not specify any preferred qualifications.

How does the company support employees' well-being?

The company offers eligible employees health, vision and dental insurance, retirement benefits, and tuition reimbursement.

Will the company provide reasonable accommodations during the application process?

Yes, reasonable accommodations are available for qualified individuals with disabilities throughout the application process.

What is the role of E-Verify in this job application?

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program, which is applicable for U.S. applicants and employees to verify eligibility to work in the United States.

Fedex

Transportation

Industry

10,001+

Employees

1971

Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.