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Operations Manager

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Publicis Groupe

24d ago

  • Job
    Full-time
    Senior & Expert Level
  • Marketing
    Business, Operations & Strategy
  • London

AI generated summary

  • You need experience in marketing or operations, strong skills in process alignment, C-level interaction, problem anticipation, and a proactive approach to challenge the status quo.
  • You will manage global operations, optimize processes, oversee financial guidelines, support client needs, and drive automation initiatives while ensuring stakeholder compliance and reporting accuracy.

Requirements

  • Previous marketing, advertising, operations, or program management experience
  • Experience driving alignment and adoption of process with local markets, working to global deadlines and providing progress reports to internal and client stakeholders.
  • Ability to understand business pain points from C-Level stakeholders - and develop a strategy to address the issues through application of improved operational process, people and/ or technology.
  • Clear accountability to evolve the business to become a more operationally functional team, ready for the future.
  • Experience developing C-level stakeholder presentations and presenting your thoughts and ideas.
  • Proactive, brave voice who will suggest new ideas and challenge the status quo, but can also help carry out the smart ideas of others
  • Ability to anticipate problems before they arise and move the business/account

Responsibilities

  • Support a global team through scoping, staffing and management of multi-million-dollar business covering large scale operational projects and multiple concurrent workstreams
  • Manage discovery, standardisation, best practices, and deployment of core global operations powerhouse, and external vendor services and platforms.
  • Leadership of the delivery, maintenance, and adoption of the global selected platforms.
  • Set global guidelines for local market financial teams including but not limited to revenue forecasts, billing reporting, invoice management, hours tracking/ reporting, buy authorizations and client specific financial reporting needs
  • Creation and management of standardised processes across the business, understanding current pain points, and building a plan to address and map out an ideal process.
  • Support operational efficiency and automation initiatives that can be developed and deployed across markets.
  • Partner with internal stakeholders to continuously optimise cross-agency processes, synergies, and platforms, ensuring stakeholder buy-in and compliance to support opportunities to enhance productivity and improve efficiencies.
  • Support with all client facing operational needs
  • Support in management of global reporting in partnership with analytics team to ensure delivery of global reporting dashboard to client.

FAQs

What is the role of the Operations Manager at Publicis Groupe?

The Operations Manager plays a key part in the Global Operations Team, developing strategies to connect people, processes, and technology, and overseeing end-to-end operations for clients globally.

What are some key responsibilities of the Operations Manager?

Key responsibilities include supporting global teams on multi-million-dollar projects, managing the deployment of operational platforms, setting guidelines for financial processes, creating standardized processes, and optimizing cross-agency workflows.

What qualifications are required for this position?

Candidates should have previous experience in marketing, advertising, operations, or program management, the ability to drive alignment with local markets, and experience in presenting to C-level stakeholders, among others.

What skills are emphasized for the Operations Manager?

Skills emphasized include understanding business pain points, developing strategies for operational improvements, anticipating problems, and being proactive in suggesting new ideas while executing existing strategies.

Is there a specific work pattern at Publicis Groupe?

Yes, Publicis Groupe operates a hybrid working pattern, requiring full-time employees to be office-based three days a week.

How does Publicis Groupe accommodate candidates with specific needs during the assessment process?

Publicis Groupe is committed to providing a fair assessment process and encourages candidates to inform their Talent Acquisition Partner of any circumstances that may affect their assessment, allowing for possible adjustments.

What kind of projects will the Operations Manager oversee?

The Operations Manager will oversee large-scale operational projects that involve multiple concurrent workstreams, primarily focused on enhancing efficiency and automation across global markets.

What is the importance of financial management in this role?

The Operations Manager is responsible for setting global guidelines for financial teams, including revenue forecasts, billing reporting, and tracking to ensure financial accuracy and accountability within local markets.

Can the Operations Manager influence company processes?

Yes, the Operations Manager is expected to challenge the status quo, contribute new ideas, and help implement smart approaches to enhance operational functionality across the business.

How does Publicis Groupe promote inclusivity in their workplace?

Publicis Groupe actively showcases inclusive benefits and has Employee Action Groups (EAGs) to support a diverse workplace, ensuring candidates with specific needs are treated fairly during the assessment process.

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Publicis Groupe

Marketing & Advertising
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

Publicis Groupe is a global communications and marketing services company. They provide a wide range of services such as advertising, media planning and buying, digital marketing, public relations, and branding. Their ultimate mission is to help their clients build and grow their brands by offering innovative and effective marketing solutions. Publicis Groupe's purpose is to drive business transformation and deliver impactful experiences by combining creativity, data, and technology. They strive to create meaningful connections between brands and consumers, leveraging their expertise and insights to drive business success and create lasting relationships. Through their integrated approach, Publicis Groupe aims to shape the future of marketing and communications, empowering their clients to thrive in the ever-evolving digital landscape.