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Partner Operations Manager, Amazon Prime Video

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Amazon

Jan 12

Applications are closed

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Business, Operations & Strategy

Requirements

  • 5+ years of demonstrated results as an Account or Vendor Manager in a technical, e-commerce, or media-related environment.
  • Bachelor’s degree or equivalent qualification.
  • Technical ability, familiarity with industry digital delivery standards, specifications, and delivery formats with the capacity to acquire new technology concepts quickly.
  • Experience managing process updates across cross-functional teams and coordinating release schedules.
  • Excellent verbal and written communication skills.
  • Ability to work well across diverse groups, and influence and get things done.
  • A background in consulting, MBA, or advanced degree in a related field preferred.
  • Experience delivering programs of medium to high complexity.
  • Ability to understand customers and their behavior in order to drive new feature development.
  • Knowledge and familiarity with DAM (digital asset management) systems and familiar with digital video file formats including but not limited to the following: digital master files, Mezz (Mezzanine) files, and compressed deliverables.

Responsibilities

  • Drive innovation in delivery and publishing capabilities by influencing and external partners and internal stakeholders. Advocate on behalf of partners and internal business stakeholders to ensure Prime Video systems provide a best-in-class user experience, making Prime Video the preferred global platform for content providers.
  • Define the digital supply chain road map, eliminate redundant process, gain alignment across multiple key stakeholders, and execute on goals.
  • Design workflow strategies for accelerated content delivery in multiple languages, formats, and platforms, while simplifying and eliminating redundant practices.
  • Distill insights on partner capabilities to advise and enhance business strategies such as new content and market launches.
  • Write quarterly business reviews (and monthly business reviews) that are reviewed at leadership level.
  • Contribute to or drive strategic initiatives and author documents independently.
  • Manage complex escalations that may span across multiple business units, with active participation in meetings with Global teams during early/late IST hours.

FAQs

What is the primary responsibility of the Partner Operations Manager at Amazon Prime Video?

The primary responsibility is to manage the operational performance of third-party studios, content distributors, and fulfillment vendors, ensuring timely and cost-effective delivery of source materials while driving long-term strategic partnerships.

What qualifications are required for the Partner Operations Manager role?

A minimum of 5+ years of demonstrated results as an Account or Vendor Manager in a technical, e-commerce, or media-related environment, along with a Bachelor’s degree or equivalent qualification, is required.

What kind of teams will I collaborate with in this role?

You will work with internal teams such as content acquisition, vendor management, marketing, engineering, content processing, legal, finance, and accounting teams, as well as external partners.

Are there opportunities for process improvement in the role?

Yes, the Partner Operations Manager will conduct analysis to identify opportunities for process improvement and cost reduction.

What skills are emphasized for success in this position?

Excellent verbal and written communication skills, the ability to work well across diverse groups, influence others, and drive results are emphasized for success.

Is prior experience with digital asset management (DAM) systems necessary?

Familiarity with DAM systems and digital video file formats is preferred, as it aids in understanding the industry delivery standards and specifications.

Will I need to prepare reports for leadership?

Yes, you will be responsible for writing quarterly and monthly business reviews that will be presented at the leadership level.

What is the company's mission regarding video content?

The company's mission is to provide Prime Video customers with the largest, highest quality, and most enriched catalog of video content available, creating a friction-free self-service delivery experience.

Is a background in consulting or an advanced degree recommended for this role?

Yes, a background in consulting, an MBA, or an advanced degree in a related field is preferred.

Will I be involved in global operations and potentially coordinate meetings across time zones?

Yes, managing complex escalations and participating in meetings with global teams during varying time zones is part of the role.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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