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Passenger Service Agent (Part-Time)- Starting at $15.00/hr

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Logistics
  • Tampa

Requirements

  • Must be at least 18 years of age.
  • Posses/maintain a valid Driver’s License and other FAA required identification/seals.
  • Must be able to speak, read, and write in English.
  • Must pass pre-employment drug test.
  • Must be available and flexible to work variable shifts including, weekends and holidays.
  • Work is done indoors and outdoors – must be comfortable working in all weather conditions.
  • Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

  • Comply with the Location’s attendance/tardiness standards.
  • Computerized check-in of passengers for international and domestic travel.
  • Designate seat assignments.
  • Verify documentation for international and domestic flights.
  • Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
  • Verify ticket and seat reservations.
  • Match manifest to on-board count.
  • Assist with various governmental agency requirements.
  • Connect and disconnect Jetway/stairs as necessary.
  • Announce arrivals and departures as necessary.
  • Assists with baggage tagging and baggage claim reports.
  • Maintain current knowledge of all flight times during shift.
  • Provide information to customers.
  • Maintain liaison with Airlines and Customer Representatives and Ground Handlers.

FAQs

What is the starting pay for the Passenger Service Agent position?

The starting pay for the Passenger Service Agent position is $15.00 per hour.

What are the essential skills required for this job?

Essential skills include the ability to speak, read, and write in English, a valid Driver’s License, and the ability to lift, push, and pull up to 70 lbs.

Are there any age requirements for this position?

Yes, applicants must be at least 18 years of age.

Is training provided for this role?

The job description does not specify training; however, new hires typically receive guidance on responsibilities and procedures during onboarding.

What are the working hours for this position?

The position requires availability for variable shifts, including weekends and holidays.

Are there any benefits associated with this job?

Yes, there are flight benefits, a performance bonus available, and pay increases at 90 days and 180 days.

Do I need to undergo a background check or drug test?

Yes, candidates must pass a pre-employment drug test.

Will I be working indoors or outdoors?

The work is done both indoors and outdoors, so candidates must be comfortable working in all weather conditions.

How is the performance rewarded in this position?

Performance may be rewarded through a bonus and scheduled pay increases based on tenure.

What responsibilities include verifying documentation?

Responsibilities include verifying documentation for international and domestic flights and ensuring correct boarding passes are provided to passengers.

People. Passion. Pride. Since 1833.

Defence & Aerospace
Industry
10,001+
Employees
1833
Founded Year

Mission & Purpose

People. Passion. Pride. These have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate. We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver. Our core services include ground, air cargo and fuel services.

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