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Emirates Passenger Service Agent-PART TIME *Additional $1.00/hr premium for Arabic language speaker

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Menzies Aviation

24d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Orlando

AI generated summary

  • You must be 18+, hold a valid Driver’s License, speak/read/write English, pass a drug test, be flexible with shifts, and lift up to 70 lbs. Arabic speakers gain an additional $1/hr.
  • You will check in passengers, verify documentation, assign seats, manage baggage, announce flight updates, and assist with customer inquiries for smooth airport operations.

Requirements

  • Must be at least 18 years of age
  • Possess/maintain a valid Driver’s License and other FAA required identification/seals
  • Must be able to speak, read, and write in English
  • Must pass pre-employment drug test
  • Must be available and flexible to work variable shifts including, weekends and holidays
  • Work is done indoors and outdoors – must be comfortable working in all weather conditions
  • Able to continuously lift, push and pull up to 70 lbs

Responsibilities

  • As a member of the Passenger Service Team, you will play a key role in ensuring a smooth and efficient airport experience for passengers. Your responsibilities will include checking in passengers at the ticket counter and gates, verifying documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with any issues or concerns during their time at the airport.
  • Comply with the Location’s attendance/tardiness standards
  • Computerized check-in of passengers for international and domestic travel
  • Designate seat assignments
  • Verify documentation for international and domestic flights
  • Ensure correct boarding passes are provided to each passenger for the assigned charter flight
  • Verify ticket and seat reservations
  • Match manifest to on-board count
  • Assist with various governmental agency requirements
  • Connect and disconnect Jetway/stairs as necessary
  • Announce arrivals and departures as necessary
  • Assists with baggage tagging and baggage claim reports
  • Maintain current knowledge of all flight times during shift
  • Provide information to customers
  • Maintain liaison with Airlines and Customer Representatives and Ground Handlers

FAQs

What is the role of an Emirates Passenger Service Agent?

The Emirates Passenger Service Agent is responsible for ensuring a smooth and efficient airport experience for passengers by assisting with check-in, verifying documentation, assigning seats, providing gate information, and addressing passenger concerns.

Is this position full-time or part-time?

This position is part-time.

Is there a language requirement for this job?

Yes, being able to speak, read, and write in Arabic is preferred as Arabic speakers will receive an additional $1.00/hr premium.

What are the essential skills required for this position?

Essential skills include the ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, and the ability to work as part of a team.

What are the working conditions for this job?

The work is done both indoors and outdoors, so candidates must be comfortable working in all weather conditions.

What kind of shifts should candidates expect?

Candidates should be available and flexible to work variable shifts, including weekends and holidays.

Is there a weight requirement for lifting?

Yes, employees must be able to continuously lift, push, and pull up to 70 lbs.

What benefits are offered for this position?

Benefits include advancement opportunities, health plans, dental and vision insurance, paid vacation/sick leave (for full-time employees), various coverage plans, a 401K savings plan, and an employee assistance program.

Do I need a valid driver’s license to apply?

Yes, candidates must possess and maintain a valid driver's license and other FAA required identification/seals.

What is the minimum age requirement for this role?

Applicants must be at least 18 years of age.

What is the pre-employment requirement before starting the job?

Candidates must pass a pre-employment drug test.

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Menzies Aviation

People. Passion. Pride. Since 1833.

Defence & Aerospace
Industry
10,001+
Employees
1833
Founded Year

Mission & Purpose

People. Passion. Pride. These have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate. We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver. Our core services include ground, air cargo and fuel services.