FAQs
What are the main responsibilities of a Platform Experience New Associate?
The main responsibilities include analyzing and reviewing user profiles, audio, videos, and text-based content, as well as investigating, escalating, and resolving issues reported by users or flagged by the system.
What kind of content may a Platform Experience New Associate be exposed to?
Due to the nature of the role, individuals may be exposed to potentially objectionable and sensitive content, such as graphic, violent, sexual, or egregious material.
How important is resilience and coping skills for a Platform Experience New Associate?
Resilience and coping skills are essential for this role, as content moderation can be challenging at times. It is important for individuals to have the ability to handle potentially sensitive content.
How does Accenture support the well-being of content moderators?
Accenture provides support and resources for the well-being of content moderators, including a specialized well-being program designed specifically for the Trust & Safety community. This program helps promote individual and collective well-being.