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Principal Design Researcher (12-Month FTC)

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Lloyds Banking Group

3mo ago

Applications are closed

  • Job
    Full-time
    Senior & Expert Level
  • Research & Development
    Design
  • Chester

Requirements

  • Extensive design research expertise, including a strong practical understanding of when and how to apply a broad range of research techniques.
  • Strong stakeholder management skills - working closely with various teams to understand business objectives and address their hypotheses with detailed research proposals and plans.
  • Able to identify the most important and relevant insights from research, and confident to convey those in an influential manner. Experience will allow you to lead by example in advocating for good research practices across your wider team.
  • Able to lead the strategic insight agenda in your domain, designing research studies that help to understand future customer needs and proactively ensuring designers have the right insights to inform their approaches.
  • Strong project management capabilities, adaptable and able to supervise and deliver multiple projects at the same time.
  • Able to work with data analysts to demonstrate both quantitative and qualitative insights to help teams make more customer-centred decisions.
  • Experience with quantitative design research methods.
  • Knowledge of and experience being an advocate for accessibility and inclusive design.
  • Experience leading a team of researchers – including task management, mentoring, and support.

Responsibilities

  • Responsible for all research activities within your domain, guiding the team in translating business objectives into well-crafted research plans.
  • Joining the leadership team of a multi-disciplinary Design Squad, you will collaborate with analytical practitioners to triangulate the primary and secondary insights that will underpin our design approaches.
  • Your ability to work alongside Product and Engineering communities will ensure that our research efforts are precisely aligned with their needs, driving the efficient delivery of high quality, impactful stories.
  • The principal researcher also plays a key role in developing our growing team of design researchers.
  • Your mentorship and coaching will foster their growth and ignite their potential, resulting in an impactful team delivering top-quality research outputs.
  • Able to lead the strategic insight agenda in your domain, designing research studies that help to understand future customer needs and proactively ensuring designers have the right insights to inform their approaches.
  • Strong project management capabilities, adaptable and able to supervise and deliver multiple projects at the same time.
  • Able to work with data analysts to demonstrate both quantitative and qualitative insights to help teams make more customer-centred decisions.

FAQs

What is the job title for this position?

The job title is Principal Design Researcher (12-Month FTC).

What is the salary range for this role?

The salary range is £73,262 - £86,190.

Where is the location for this job?

The locations for this job are Chester, Manchester, Halifax, or Leeds.

What is the duration of this contract?

The position is for a 12-Month Fixed-Term Contract.

What is the working pattern for this position?

The working pattern is hybrid, involving at least two days per week, or 40% of time spent in the office.

What kind of team will the Principal Design Researcher be joining?

The Principal Design Researcher will be joining the leadership team of a multi-disciplinary Design Squad.

What kind of experience is necessary for the Principal Design Researcher?

Extensive design research expertise and a deep understanding of research methodologies and industry practices are required.

Is mentoring a part of this role?

Yes, the Principal Design Researcher will play a key role in developing and mentoring the team of design researchers.

Are there opportunities for flexible working?

Yes, there are flexible working options available, including hybrid working and job sharing.

How many days of holiday does this position offer?

This position offers 30 days of holiday, in addition to bank holidays.

What kind of benefits are included in the package?

The benefits package includes a generous pension contribution, share schemes, lifestyle benefits, wellbeing initiatives, and generous parental leave policies.

Does Lloyds Banking Group emphasize diversity in its workforce?

Yes, Lloyds Banking Group is committed to building a diverse and inclusive workforce that reflects modern society.

Is experience with quantitative design research methods necessary?

Yes, experience with quantitative design research methods is required for this role.

How does this role contribute to customer-centered decisions?

The Principal Design Researcher will work with data analysts to provide both quantitative and qualitative insights to help teams make better customer-centered decisions.

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Lloyds Banking Group

Helping Britain Prosper

Finance
Industry
10,001+
Employees

Mission & Purpose

We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together. Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

Culture & Values

  • People-first

    We put people first to go further for customers.

  • Bold

    We’re bold, we take action and innovate.

  • Inclusive

    We’re inclusive to value everyone.

  • Sustainable

    We champion sustainability to care for our planet.

  • Trust

    We trust each other to achieve more together.

Benefits

  • Flexible working

    A hybrid model and the ability to work flexibly is key to ensuring our colleagues can have both a rewarding career and a healthy work/life balance.

  • Health and wellbeing

    We encourage a culture of wellbeing and inclusivity, and provide a range of health and wellbeing services to meet the diverse needs of our colleagues.

  • Holiday allowance

    We offer a generous holiday allowance to enable you achieve a healthy work/life balance. You’ll be eligible for a minimum of 22 days holiday, rising to 30 days based on length of service and grade. Bank holidays are in addition to this, and you’ll have the opportunity to buy or sell the equivalent of a week’s holiday through our ‘Flex’ scheme.

  • Family leave

    From day one you’ll be able to have up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave. Shared parental leave is created when maternity or adoption leave is ended early. If you are an eligible partner you could receive up to 20 weeks of fully paid leave.

  • Flexible working

    A hybrid model and the ability to work flexibly is key to ensuring our colleagues can have both a rewarding career and a healthy work/life balance.

OpportunitiesView all

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