FAQs
What is the location of the Product & Design Operations Manager position?
The position is with TalkTalk's Digital Team and supports flexible/hybrid work arrangements.
What key responsibilities does the Product & Design Operations Manager have?
The key responsibilities include operational management, implementing best practices and frameworks, facilitating cross-functional collaboration, and providing strategic support to improve product and design functions.
What experience is required for this role?
The role requires proven experience in product or design operations within a digital or tech-first organization, understanding of the digital product development lifecycle, and a strong track record of implementing operational processes.
What tools should candidates be familiar with for this position?
Candidates should have experience with digital tools such as Jira, Confluence, ProductBoard, and Figma, or similar platforms.
Is a background in specific methodologies preferred for this role?
Yes, familiarity with best-in-class frameworks and methodologies such as Agile, Lean, and Design Thinking is preferred.
What kind of culture does TalkTalk promote in the workplace?
TalkTalk promotes a culture of inclusivity, collaboration, and innovation, where diversity is valued and everyone is encouraged to be their true self.
Is there an emphasis on customer-centric design for this role?
Yes, a passion for customer-centric design and the ability to align product and design teams to deliver exceptional digital journeys is essential for this role.
How does the company approach work-life balance?
TalkTalk recognizes the importance of work-life balance and offers a dynamic workplace that embraces flexible working arrangements.