To make TalkTalk for everyone, we need people like you.

We’re on a mission to bring simple, affordable, reliable and fair connectivity, to everyone. We want to be the most recommended provider and we want our people to feel proud to work here.

It’s why we’ve created a working environment where you can be yourself and give your all. You’ll be called on to out-think the competition. To work closely with your colleagues on new ideas that will make sure every customer is a happy customer. We’ve been a challenger brand from the word go. Now we’re looking for more people who’ll help us to challenge the status quo and change things for the better. To stand for something. For our customers, for our business and for the entire industry.

Telecommunications

TalkTalk

You should have app design experience, problem-solving skills, storytelling ability, collaboration success, customer advocacy, and a keen understanding of market trends and business outcomes.

You will design user experiences for the TalkTalk PLUS App, collaborate with cross-functional teams, facilitate workshops, validate concepts, advocate for customers, and ensure alignment with business goals.

Design

Product

Salford

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  <div>
   <div>
    TalkTalk is a challenger brand, we like to disrupt the market and this is a unique opportunity for an experienced Product Designer to disrupt and innovate by designing new and unique products and services.
   </div>
  </div>
  <div>
   <div>
    You’ll be part of an empowered product team, responsible for the TalkTalk PLUS App user experience across all interactions. We’re looking for a Product Designer who has past experience of Service Design, UX and UI. Working in partnership with a Product Manager, Engineer and a team of developers, you’ll be responsible for the full design process from Discovery through to Delivery. You’ll embed the design process in your squad, champion the product and achieve the most valuable design across Customer, Commercial and Tech. You’ll be a design leader, natural collaborator and have proven experience of designing and continually improving Apps.
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    The Team
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    You will work in an outcome focussed squad alongside a Product Manager, Product Tech lead, developers and testers to identify solutions and deliver outcomes.
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    Skills, Knowledge &amp; Experience
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   <ul>
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      Experience of designing App products and services including full end-to-end journeys (Portfolio required)
     </div></li>
   </ul>
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   <ul>
    <li>
     <div>
      Evidence of solving complex design problems and implementing brilliant solutions
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Experience of storytelling and compelling product narratives to influence stakeholders
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Creating visually appealing presentations to communicate your design ideas
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Collaboration skills and ability to work well with engineers, product managers, insights / analytics and other key stakeholders
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
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      Desire to continually improve and find ways of doing things better
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Experience of working with a product manager to feed the product backlog with features that add value
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Able to work well with engineers, create effective design documentation and ship product increments
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Facilitate design thinking workshops and ideation sessions to foster creativity and generate innovative / disruptive ideas
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Validate product concepts through experimentation and iterative testing, gathering feedback from customers and stakeholders
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Advocate for the voice of the customer and ensure design decisions are driven by customer insights and data
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Stay up to date with industry trends, emerging technologies and best practices in product design
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Ability to plan and estimate the size of design work
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Ensure our products and services align with our brand identity
     </div></li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <ul>
    <li>
     <div>
      Commercial acumen – understanding of customers, market, able to align design process to business outcomes
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Strong objection handling and influencing skills to ensure design meeting the needs of the problem not the individual stakeholders
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Our values
   </div>
  </div>
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   <div>
    It’s important that anyone who applies for this role can live the values of:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Challenge
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Care
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Commit
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    Benefits
   </div>
  </div>
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   <ul>
    <li>
     <div>
      Competitive salary
     </div></li>
   </ul>
  </div>
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   <ul>
    <li>
     <div>
      Bonus
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Holidays and Bank holidays
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      2 wellbeing days (can be taken anytime during the year)
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Volunteer days
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Hybrid working
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Free parking
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      £1 breakfast on-site
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    We offer a dynamic and collaborative work environment, opportunities for professional growth and the chance to make a significant impact on the user experience for millions of customers. If you are passionate about design, customer-centric innovation and driving meaningful change, we encourage you to apply for this exciting opportunity.
   </div>
  </div>
 </div>
 <div></div>
 <div>
  As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
 </div>
 <div></div>
 <div>
  We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
 </div>
</div>


 
  
   
    TalkTalk is a challenger brand, we like to disrupt the market and this is a unique opportunity for an experienced Product Designer to disrupt and innovate by designing new and unique products and services.
   
  
  
   
    You’ll be part of an empowered product team, responsible for the TalkTalk PLUS App user experience across all interactions. We’re looking for a Product Designer who has past experience of Service Design, UX and UI. Working in partnership with a Product Manager, Engineer and a team of developers, you’ll be responsible for the full design process from Discovery through to Delivery. You’ll embed the design process in your squad, champion the product and achieve the most valuable design across Customer, Commercial and Tech. You’ll be a design leader, natural collaborator and have proven experience of designing and continually improving Apps.
   
  
  
  
   
    The Team
   
  
  
   
    You will work in an outcome focussed squad alongside a Product Manager, Product Tech lead, developers and testers to identify solutions and deliver outcomes.
   
  
  
  
   
    Skills, Knowledge & Experience
   
  
  
   
    
     
      Experience of designing App products and services including full end-to-end journeys (Portfolio required)
     
   
  
  
   
    
     
      Evidence of solving complex design problems and implementing brilliant solutions
     
   
  
  
   
    
     
      Experience of storytelling and compelling product narratives to influence stakeholders
     
   
  
  
   
    
     
      Creating visually appealing presentations to communicate your design ideas
     
   
  
  
   
    
     
      Collaboration skills and ability to work well with engineers, product managers, insights / analytics and other key stakeholders
     
   
  
  
   
    
     
      Desire to continually improve and find ways of doing things better
     
   
  
  
   
    
     
      Experience of working with a product manager to feed the product backlog with features that add value
     
   
  
  
   
    
     
      Able to work well with engineers, create effective design documentation and ship product increments
     
   
  
  
   
    
     
      Facilitate design thinking workshops and ideation sessions to foster creativity and generate innovative / disruptive ideas
     
   
  
  
   
    
     
      Validate product concepts through experimentation and iterative testing, gathering feedback from customers and stakeholders
     
   
  
  
   
    
     
      Advocate for the voice of the customer and ensure design decisions are driven by customer insights and data
     
   
  
  
   
    
     
      Stay up to date with industry trends, emerging technologies and best practices in product design
     
   
  
  
   
    
     
      Ability to plan and estimate the size of design work
     
   
  
  
   
    
     
      Ensure our products and services align with our brand identity
     
   
  
 
 
  
   
    
     
      Commercial acumen – understanding of customers, market, able to align design process to business outcomes
     
   
  
  
   
    
     
      Strong objection handling and influencing skills to ensure design meeting the needs of the problem not the individual stakeholders
     
   
  
  
  
   
    Our values
   
  
  
   
    It’s important that anyone who applies for this role can live the values of:
   
  
  
   
    
     
      Challenge
     
   
  
  
   
    
     
      Care
     
   
  
  
   
    
     
      Commit
     
   
  
  
  
   
    Benefits
   
  
  
   
    
     
      Competitive salary
     
   
  
  
   
    
     
      Bonus
     
   
  
  
   
    
     
      Holidays and Bank holidays
     
   
  
  
   
    
     
      2 wellbeing days (can be taken anytime during the year)
     
   
  
  
   
    
     
      Volunteer days
     
   
  
  
   
    
     
      Hybrid working
     
   
  
  
   
    
     
      Free parking
     
   
  
  
   
    
     
      £1 breakfast on-site
     
   
  
  
  
   
    We offer a dynamic and collaborative work environment, opportunities for professional growth and the chance to make a significant impact on the user experience for millions of customers. If you are passionate about design, customer-centric innovation and driving meaningful change, we encourage you to apply for this exciting opportunity.
   
  
 
 
 
  As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
 
 
 
  We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
 


Product Designer - TalkTalk

Product Designer

You must have commercial law expertise, contract negotiation experience, dispute management skills, knowledge of data protection, marketing compliance, project management, and strong communication skills.

You will negotiate supplier contracts, manage disputes, advise on legal matters, support complex projects, and ensure marketing compliance while aligning with business objectives.

Legal

<div>
 <div>
  Our lawyers are commercial advisers; passionate about the law but integrated into the business agenda. Working in this consumer facing telecommunications business, you will provide timely, accurate legal support enabling the business to meet strategic priorities whilst maintaining compliance with law and regulation.
 </div>
 <div></div>
 <div>
  As a valued member of the legal team, the senior stakeholders of the business will rely upon your legal expertise as well as your ability to rationalise, explain and simplify issues. This may span across all areas of law, including amongst other things, commercial, acquisition, disposals, litigation, marketing, employment, data protection and regulatory work.
 </div>
 <div></div>
 <div>
  Your workload will be varied and will typically include:
 </div>
 <div></div>
 <div>
  1. Negotiating contracts with suppliers to ensure documents accurately reflect commercial decisions and enable the business to meet its strategic priorities, whilst at all times remaining consistent with legal and regulatory obligations.
 </div>
 <div></div>
 <div>
  2. Getting involved with wider commercial issues and helping the business to achieve its strategic and fiscal objectives whilst maintaining its ethos as a value provider.
 </div>
 <div></div>
 <div>
  3. Managing disputes and litigation in a commercial, cost-effective manner.
 </div>
 <div></div>
 <div>
  4. Advising stakeholders on ad hoc legal matters and keeping the Head of Legal and wider team informed at all times of important matters.
 </div>
 <div></div>
 <div>
  5. Getting involved in complex projects, including acquisitions, disposals and corporate finance deals.
 </div>
 <div></div>
 <div>
  6. Advising the marketing and commercial teams on ASA and marketing compliance and ensuring that adverts are both compliant but commercially able to meet business objectives.
 </div>
 <div></div>
 <div>
  You will be expected to make difficult decisions under pressure and sensibly manage your workload by constantly prioritising to reflect the changing needs of the business. You will also build strong relationships with senior management across the business and support their wider teams in delivering their objectives.
 </div>
 <div></div>
 <div>
  As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
 </div>
 <div></div>
 <div>
  We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
 </div>
</div>


 
  Our lawyers are commercial advisers; passionate about the law but integrated into the business agenda. Working in this consumer facing telecommunications business, you will provide timely, accurate legal support enabling the business to meet strategic priorities whilst maintaining compliance with law and regulation.
 
 
 
  As a valued member of the legal team, the senior stakeholders of the business will rely upon your legal expertise as well as your ability to rationalise, explain and simplify issues. This may span across all areas of law, including amongst other things, commercial, acquisition, disposals, litigation, marketing, employment, data protection and regulatory work.
 
 
 
  Your workload will be varied and will typically include:
 
 
 
  1. Negotiating contracts with suppliers to ensure documents accurately reflect commercial decisions and enable the business to meet its strategic priorities, whilst at all times remaining consistent with legal and regulatory obligations.
 
 
 
  2. Getting involved with wider commercial issues and helping the business to achieve its strategic and fiscal objectives whilst maintaining its ethos as a value provider.
 
 
 
  3. Managing disputes and litigation in a commercial, cost-effective manner.
 
 
 
  4. Advising stakeholders on ad hoc legal matters and keeping the Head of Legal and wider team informed at all times of important matters.
 
 
 
  5. Getting involved in complex projects, including acquisitions, disposals and corporate finance deals.
 
 
 
  6. Advising the marketing and commercial teams on ASA and marketing compliance and ensuring that adverts are both compliant but commercially able to meet business objectives.
 
 
 
  You will be expected to make difficult decisions under pressure and sensibly manage your workload by constantly prioritising to reflect the changing needs of the business. You will also build strong relationships with senior management across the business and support their wider teams in delivering their objectives.
 
 
 
  As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
 
 
 
  We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
 


TalkTalk

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