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Program Coordinator

  • Job
    Full-time
    Mid Level
  • Healthcare
  • Dallas

AI generated summary

  • You need a bachelor's degree and at least three years of professional experience for this position.
  • You will coordinate programs, facilitate training, manage communications, evaluate effectiveness, handle records and finances, and address patient grievances while ensuring compliance and quality improvement.

Requirements

  • * Educational Requirement: Bachelor's degree.
  • * Work Experience: A minimum of three years' professional experience.

Responsibilities

  • Arrange and promote the programs, and oversee the orientation and ongoing training for all program members.
  • Function as a bridge connecting the team, advisory committee, and facility management, including the marketing department.
  • Enter into or facilitate the yearly planning and review of the program.
  • Develop and execute evaluation methods for program effectiveness, and report the findings.
  • Be a part of the Advisory Committee and be present in all meetings.
  • Gather and process all outcome information accurately and promptly.
  • Undertake continuous Quality Improvement actions to comply with standards set by any relevant governing bodies.
  • Start and maintain program correspondence and records. Maintain medical records and files. Ensure accurate patient charge entry. Reconcile accounts, handle payroll, and review financial reports monthly.
  • Examine, resolve, and document resolution of patient grievances regarding services provided by the program.

FAQs

What are the essential functions of the Program Coordinator role?

The essential functions include arranging and promoting programs, overseeing orientation and training for program members, facilitating yearly planning, developing evaluation methods for program effectiveness, maintaining program records, resolving patient grievances, and undertaking quality improvement actions.

What qualifications are required for this position?

A Bachelor’s degree is required, along with a minimum of three years of professional experience.

What core values does Baylor Scott & White Health uphold?

The core values include serving faithfully, striving for better, supporting one another, and making an impact through initiative and exceptional experiences.

What type of benefits does Baylor Scott & White Health offer?

Benefits may include eligibility on day one for all benefits, a dollar-for-dollar 401(k) match up to 5%, debt-free tuition assistance, and immediate access to time off benefits.

Is knowledge of medical terms and health practices important for this role?

Yes, understanding medical terms, health practices, medications, and their effects is crucial in healthcare for effective communication and patient care.

Are there opportunities for continuous improvement within the program?

Yes, the role involves undertaking continuous Quality Improvement actions to comply with standards set by relevant governing bodies.

What technological skills are required for this job?

Experience with Microsoft Office, electronic health records, information security, scheduling, payroll systems, and email is necessary for everyday computing proficiency.

How does Baylor Scott & White Health promote inclusivity in the workplace?

Baylor Scott & White Health believes that all people should feel welcomed, valued, and supported, striving for a workforce that reflects the communities it serves.

Will the Program Coordinator be involved with the Advisory Committee?

Yes, the Program Coordinator will be part of the Advisory Committee and is expected to attend all meetings.

How is patient information managed in this role?

The Program Coordinator is responsible for maintaining medical records, ensuring accurate patient charge entry, and gathering outcome information accurately and promptly.

Changing Healthcare for the Better.

Science & Healthcare
Industry
10,001+
Employees
1903
Founded Year

Mission & Purpose

As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans. For more information, visit: BSWHealth.com.

Culture & Values

  • We serve faithfully

  • We never settle

  • We are in it together

  • We make an impact