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Program Manager, AWS Global Services PXT, Global Services PXT

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Amazon

Nov 1

Applications are closed

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Cape Town

Requirements

  • 3+ years of program or project management experience
  • Excellent written and verbal communication skills
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in human resources, organizational development, or related field

Responsibilities

  • Support the delivery and end-to-end execution of programs in PXT Global Services.
  • Leverage problem-solving skills and an innovative mindset to identify and remove process roadblocks, or look around corners to further delight our builders and businesses with their experience with PXT programs, projects, and goals.
  • Exhibit attention to detail and accuracy in a fast-paced environment.
  • Implement regular reviews of current processes, develops suggestions for improvements to maximize value of resources, quickly identifies obstacles, and prioritizes changes for the program.
  • Regularly report and track PXT metrics related to the full employee lifecycle.
  • Help track and drive completion of key deliverables across programmatic mechanisms.
  • Support leading and contributing to written reports and narratives to disseminate impact and learnings of programs/projects to senior leadership and other PXT stakeholders.
  • Develop a high-level understanding of the business in EMEA, in addition to a broad understanding of how PXT works to connect the dots and ensure we are providing a bar raising experience for both the business and builder.
  • Manage complex calendars and scheduling requirements linked to programs, goals, and key team activities (pan-Amazon country initiatives, regional projects, etc.).
  • Identify/Implement planning and management mechanisms that will improve PXT operating accuracy and efficiency.
  • Coordinate with different stakeholders and teams to achieve key strategic goals, projects, and programs.
  • Lead global PXT projects in a structured way, planning proactively and reporting on progress continuously.
  • Prepare management reporting by collecting, analyzing, and summarizing data and trends and developing recommendations.
  • Promote process improvement across GS EMEA, PXT South Africa, and within the broader business.

FAQs

What is the minimum experience required for the Program Manager position?

The position requires a minimum of 3+ years of program or project management experience.

What skills are essential for this role?

Essential skills include excellent written and verbal communication, the ability to use data and metrics to drive improvements, and experience in owning program strategy and communicating results to senior leadership.

What type of background is preferred for candidates applying for this position?

Candidates with a strong background in HR functions, process improvement, or program/project management are preferred.

Is experience in human resources necessary for this role?

Yes, experience in human resources, organizational development, or a related field is preferred.

Will the Program Manager be required to work with international teams?

Yes, the role requires collaboration between teams across Amazon, including professionals at all levels and different countries.

What is a key responsibility of the Program Manager in this role?

A key responsibility is to support the delivery and end-to-end execution of programs in PXT Global Services.

Are there opportunities for promoting process improvement within the team?

Yes, the role involves promoting process improvement across GS EMEA, PXT South Africa, and within the broader business.

What kind of decision-making will the Program Manager engage in?

The Program Manager will leverage data collection and analysis to inform decisions and drive program strategy.

Is there an emphasis on communication skills for this role?

Yes, excellent written and verbal communication skills are emphasized as crucial for success in this role.

What kind of candidates does Amazon encourage to apply?

Amazon encourages candidates from diverse experiences and backgrounds to apply, even if they do not meet all preferred qualifications.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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