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Program Manager, Central Programs Team

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Amazon

1mo ago

  • Job
    Full-time
    Junior Level
  • IT & Cybersecurity
    Business, Operations & Strategy

AI generated summary

  • You need a bachelor's degree, 2+ years of program management experience, strong Excel skills (advanced functions), stakeholder management experience, and knowledge of SQL/Python and visualization tools.
  • You will communicate findings, guide policy development, execute audits, manage reports, identify process gaps, ensure confidentiality, and recommend improvements for program efficiency.

Requirements

  • * Bachelor's degree or equivalent
  • * Minimum 2 years relevant program management experience
  • * Analytical skills with experience using Excel (analysis using aggregate functions and pivot table)
  • * Good communication skills (both verbal and writing)
  • * Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
  • * Experience with Stakeholder Management across Geographies
  • * Program/Project Management Certification - Six Sigma Certification
  • * Knowledge of SQL/ Python
  • * Knowledge of visualization tools like QuickSight, Tableau etc.

Responsibilities

  • Clearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues.
  • Guide management in the development/review of applicable policies, procedures and business practices.
  • Engage in frequent written and verbal communication with management and business partners to accomplish goals.
  • Execute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management).
  • Owns weekly/monthly reports and metrics.
  • Identifies gaps in audit programs and processes and escalates to manager.
  • Follows confidentiality rules with the documents reviewed.
  • Drafts documents and revisions on audit reports per manager direction.
  • Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions.
  • Earns trust of peers by understanding audit processes and programs.
  • Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies.

FAQs

What is the role of the Program Manager in the Central Programs Team?

The Program Manager is responsible for leading cross-functional projects, managing the execution of Worldwide Workplace Health and Safety (WHS) programs, and ensuring timely and successful project delivery through collaboration with various stakeholders.

What qualifications are required for this position?

A Bachelor's degree or equivalent, a minimum of 2 years of relevant program management experience, strong analytical skills, and good communication skills (both verbal and writing) are required.

What technical skills are preferred for this position?

Preferred qualifications include advanced knowledge of Microsoft Excel, experience with stakeholder management, Six Sigma certification, familiarity with SQL/Python, and experience with visualization tools like QuickSight or Tableau.

What responsibilities does the Program Manager have regarding audits?

The Program Manager executes and drives audits to completion, drafts audit reports, tracks issues in the system, and provides recommendations based on analysis of audit findings.

Is experience in data analytics important for this role?

Yes, experience in data analytics is crucial as the role involves performing deep dive analyses and creating recommendations based on data and information gathered.

What kind of communication is expected in this role?

Frequent written and verbal communication with management and business partners is expected to accomplish goals and present findings or recommendations regarding compliance and project progress.

Is prior knowledge of WHS regulations necessary for this position?

While not explicitly stated, understanding stakeholder needs, WHS regulatory research, and compliance issues are critical components of the role, implying a familiarity with WHS regulations is beneficial.

Will I have the opportunity to manage a team?

The role involves assembling project teams and assigning individual responsibilities, but it does not explicitly state that the Program Manager will manage a direct team.

What tools will I use in this role?

Tools such as Microsoft Excel, SQL, Python, and visualization tools like QuickSight or Tableau will be utilized to perform analysis and present data.

Where is the job located?

The job is located with Amazon in Karnataka, India under the ADCI (Amazon Development Center India) company.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.