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Program Manager, INOPS Supply Chain

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Amazon

11d ago

  • Job
    Full-time
    Senior Level
  • Logistics
    Business, Operations & Strategy

AI generated summary

  • You need 5+ years in program management, cross-functional experience with tech/non-tech teams, process improvement expertise, advanced Excel/SQL skills, and strong stakeholder management abilities.
  • You will identify pain points, analyze costs, create execution plans, develop roadmaps, measure progress, report to leadership, liaise across teams, and collaborate on necessary tech changes.

Requirements

  • 5+ years of program or project management experience
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 5+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Bachelor's degree
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience defining program requirements and using data and metrics to determine improvements
  • Experience implementing repeatable processes and driving automation or standardization
  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Responsibilities

  • Responsible for working with Operations, Finance, External fulfillment and other Amazon teams to identify and systematically solve pain points
  • Responsible for driving cost benefit analysis and go/no-go decisions on various initiatives
  • Once a go decision is made, the program manager will work to evolve a plan and timeline for execution.
  • The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis
  • Liaise across functions to drive their project and help clear issues and bottlenecks.
  • Work with technology teams to scope out and drive any tech changes that are needed

FAQs

What is the main focus of the Program Manager role in INOPS Supply Chain?

The main focus is to drive critical decisions with cross-functional teams and senior leadership, addressing pain points within the supply chain, and implementing process improvements.

What qualifications are required for this position?

Candidates must have at least 5+ years of program or project management experience, 3+ years working cross-functionally with tech and non-tech teams, and advanced knowledge of Excel and SQL, among other qualifications.

Is previous experience in Sales & Operations Planning required for this job?

While not strictly required, preferred experience in Sales & Operations Planning and network configurations is beneficial for success in this role.

What skills are necessary for the successful candidate?

Exceptional analytical, planning, and written/verbal communication skills are necessary, along with strong program management and stakeholder management capabilities.

How often will the Program Manager be expected to report progress to leadership?

The Program Manager will own writing reports that detail the initiative's progress on a frequent basis.

What tools will the Program Manager need to be proficient in?

Proficiency in Excel (including Pivot Tables and VLookUps) and SQL is required for this position.

What type of decisions will the Program Manager be involved in?

The Program Manager will drive cost-benefit analysis and go/no-go decisions on various initiatives.

Will the role require collaboration with technology teams?

Yes, the Program Manager will work with technology teams to scope out and drive any necessary tech changes.

What is the expected work environment for this role?

The role is within a fast-paced, growing environment, requiring adaptability and a proactive approach to problem-solving.

What is the job ID for this position?

The job ID for this position is A2835851.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.